Description
We are seeking a highly detail‑oriented and strategic Donor Engagement Manager to lead our comprehensive stewardship efforts for individual donors. This role plays a key part in donor retention, personalized stewardship, and connecting supporters to the mission through storytelling. Working closely with the Portland‑based Engagement Team, the Donor Engagement Manager helps maintain a strong base of loyal donors, supports major gift opportunities, and ensures meaningful donor engagement.
Primary Responsibilities
Stewardship
- Serve as the lead stewardship manager for individual donors at or below $2,500 (Tanner Society) in Portland to foster long‑term retention and identify upgrade potential.
- Implement donor stewardship activities including renewals, recognition, touchpoints, and local engagement opportunities.
- Partner with leadership to track, prioritize, and prepare major gift asks to increase donors engagement.
- Maintain accurate CRM records and analyze trends to support retention and giving growth strategies.
Retention & Relationship Building
Develop and execute monthly recurring donor campaigns in collaboration with leadershipCreate personalized donor touchpoints including handwritten notes, local impact updates, and small‑scale engagement opportunities.
Manage donor experience and engagement around signature eventsBuild SMART goals and monitor data to ensure retention benchmarks are met and flag key relationships for strategic cultivation.Support for Key Donor Relationships
Provide support to leadership by preparing donor briefings, tracking shared relationships, and coordinating touchpoints.Collaborate across teams to ensure a unified stewardship experience for donors receiving attention from multiple leaders.Develop tools and dashboards to support donor prioritization for stewardship and cultivation across Engagement Team.Storytelling & Mission Connection
Source and curate compelling stories that reflect the impact of our work utilizing mission‑based content.Collaborate with program staff to highlight authentic voices and lived experiences.Integrate storytelling into donor communications via email marketing and social media.Use narrative to strengthen emotional connection and inspire donor loyalty and giving.Requirements
Experience Required
3–5 years of nonprofit experience, preferably in donor relations, stewardship, or individual giving.Demonstrated success in maintaining and growing donor relationships and executing thoughtful stewardship plans.Experience supporting gift officers or executive leaders in donor‑facing work is strongly preferred.Skills & Attributes
Strong interpersonal and communication skills with a warm, professional demeanor.Strategic thinker with a high degree of attention to detail and follow‑through.
Proficient in donor database / CRM systems (Raiser’s Edge preferred), email marketing tools, social media management, and Canva.Collaborative team player who thrives in a mission‑driven culture and contributes to donor‑centric thinking.Ability to manage multiple priorities with accountability and a high level of discretion.Work Environment
Primarily office‑based in Portland, OR with local travel required for donor meetings and community visibility.Must be able to work flexible hours including occasional evenings / weekends.Must be able to lift up to 40 poundsBenefits Include
Generous Paid Time Off : 180 hours of PTO annually, plus 12 paid holidays (10 standard holidays and 2 floating holidays).100% Covered Healthcare : We cover 100% of the cost of medical and dental benefits for employees and their dependents.Retirement Savings : A SIMPLE IRA with up to a 3% match.Annual volunteer hours to give to the community.Employee Assistance Program (EAP).PLEASE APPLY VIA OUR INTERNAL APPLICATION : https : / / recruiting.paylocity.com / Recruiting / Jobs / Details / 3689883
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