Business Process Engineer

Job Description

Job Description

Apply now : Business Process Engineer, location is remote. The start date is ASAP for this long-term contract position.

Job Title : Business Process Engineer

Location-Type : Remote - Some travel!

Start Date Is : ASAP

Duration : Long-Term Contract (12 months)

Compensation Range : $60 / hr – $70 / hr

Job Description :

Lead enterprise CRM and revenue system transformation efforts within a fast-paced digital media environment, focusing on sales and workflow process improvement.

Day-to-Day Responsibilities :

Lead CRM migration from legacy media systems to Salesforce

Partner with Salesforce dev teams to translate business requirements into workflows, modules, and integrations

Conduct detailed workflow analysis using "Fishbones process to identify pain points and process deltas

Oversee lead generation system rollout and Salesforce enhancements

Support and align sales, SDR, marketing, and promo teams on system changes

Own change management efforts across multiple platform rollouts (CRM, WideOrbit, integrations)

Collaborate with external vendors to ensure platform readiness and delivery

Assist with workflow optimization and SOP development

Document requirements, stories, and business cases for system enhancements

Travel occasionally to station sites for process walkthroughs and stakeholder engagement

Requirements : Must-Haves :

Proven experience leading CRM or system transformation projects (e.g., Salesforce)

Media industry knowledge especially in digital, broadcast, or OTT environments

Strong process orientation and Six Sigma / program management background

Technical fluency; ability to work with dev teams and understand system architecture (SOAP, integrations, workflows)

Strong change management and stakeholder communication skills

Hands-on, execution-focused mindset with a track record of delivering complex projects

Nice-to-Haves :

Experience with Wide Orbit, White Orbit, or similar revenue systems

Familiarity with Tableau and data reporting workflows

Background supporting Sales or AdTech teams in media settings

Jira or Agile development tools proficiency