Senior IT Director

Job Description

Job Description

Senior Director of IT

A Senior Director of IT manages and oversees an organization's technical operations and ensures all technology systems and applications support the organization's goals and objectives. Their role is overseeing all IT operations and evaluations in line with organizational objectives. Their responsibilities are liaising with other departments, determining and addressing any needs and requirements, managing and supervising employees in the IT field, ensuring the maintenance of current designs and technology systems, identifying vulnerabilities and opportunities for improvement, proposing strategic solutions and recommending new systems and software, preparing financial budgets and performance reports, building and maintaining relationships with external advisors and vendors, and ensuring reported issues are resolved promptly.

Function of the Position :

The primary responsibility of the Senior Director, Information Technology Operations is to manage the IT teams that support network server infrastructures, client hardware and software, account management and controls, and database administration, ensuring that they are aligned to support DAI’s ability to successfully meet its business objectives. This individual’s principal goals are to develop solutions and methodologies that allow for the effective and smooth management of an infrastructure that supports DAI’s Business Units, Corporate Service departments and project offices and to attain service level agreements for users across the organization.

The Senior Director, IT Operations will plan, design, and direct all operational activities of the IT Operations department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. The Director / Senior Director, IT Operations will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

Roles and Responsibilities :

Strategy & Planning

• Collaborate with Vice President, Information Management and Technology to formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.
• Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.
• Guide business and IT leaders in making investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization.
• Provide technology guidance, road maps, principles, standards, and best practices.

Operational Management

Additional responsibilities as deemed necessary.

Qualifications :

Equivalent combination of education and experience will be considered.

Supervisory Requirements : Will supervise Managers in IT.