Front Office Medical Assistant

Job Description

Job Description

Description : POSITION SUMMARY :

This position may be involved in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. This position requires the ability to transition seamlessly between front office and back-office duties based on the needs of the day. The ideal candidate will be comfortable and skilled in both administrative and clinical functions, ensuring a smooth workflow throughout the practice. A strong team player, this individual will adapt to shifting priorities and contribute effectively to both patient-facing and support roles. From managing appointment scheduling and patient intakes, your role will also help support our clinical staff and keep the office running smoothly. The ideal candidate is organized, compassionate, and thrives in a fast-paced healthcare environment.

DUTIES AND RESPONSIBILTIES

• Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam room; assisting patients as needed with collecting specimens, preparing for exam, etc.; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; administer injections, perform EKGs and PFTs; relaying instructions to patients / families; answering phone calls, and providing pertinent information.
• Ensure compliance with HIPAA and other healthcare regulations
• Perform patient check-in and check-out procedures, including registration and insurance verification
• Fulfills clerical responsibilities as assigned that may include sending / receiving patient medical records; obtaining lab / X-ray reports, hospital notes, referral information, etc.; completing forms / requisitions as needed; scheduling appointments, patient check-in and check-out; managing and updating charts to ensure that information is complete and filed appropriately.
• Fulfills organizational responsibilities as assigned including respecting / promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and / or staff with immediate supervisor.
• Answer multi-line phone system, direct calls appropriately, and take detailed messages
• Prepare, organize, and maintain patient charts and electronic medical records (EMR)
• Communicate effectively with clinical and administrative staff to ensure seamless patient care
• Other duties as assigned.

Requirements :

QUALIFICATIONS / REQUIREMENTS

REQUIREMENTS FOR LEVEL I STATUS :

PERFORMANCE REQUIREMENTS