Accounts Receivable Associate

ABOUT FAIRCHILD EQUIPMENT

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanded our services areas to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from only a five-person operation to over 280 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild is all about possibilities for additional growth and expansion, while maintaining our operations as Family Owned.

COMPANY CULTURE

We know that in order for us to provide a dynamic and comprehensive customer experience, we need to have a team dedicated to industry experience, knowledge and customer service. We know our employees embrace our values and are driven to exceed expectations and we welcome the individual who shares those values. Come join our Fairchild Team!

Family Values – Healthy work/life balance promoting a winning and pleasant work environment. Follow the Golden Rule.

Safety Always – We are committed to safety at all times and in all places.

Customers for Life – Excellence in customer Service. If we don’t deliver, let us know, and we WILL fix it!

Employer of Choice – Happy and productive employees who outwork the competition.

Active in our Communities – Outstanding citizens in the market we serve.

ABOUT THE POSITION

Fairchild Equipment is seeking a hard-working, dependable, and motivated Accounts Receivable Associate to specialize in third-party portal administration. In this role, you will manage all processes related to third-party billing portals, ensuring accurate and timely invoice submission, payment application, and follow-up on outstanding balances. This position plays a key role in maintaining compliance with company policies and third-party portal requirements while supporting efficient cash flow and strong customer relationships. This is a full-time position based out of our corporate office in Green Bay, Wisconsin.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review and submit invoices to 3rd party portals accurately and on time.
• Verify billing information, purchase orders, contracts, and payer eligibility.
• Monitor accounts receivable and follow up on unpaid or underpaid invoices.
• Investigate and resolve invoice discrepancies, denials, and adjustments.
• Post payments, process refunds, and reconcile accounts.
• Communicate with third-party portals, internal departments, and customers regarding invoice issues.
• Maintain detailed and accurate account records in accordance with compliance and audit standards.
• Stay current on portal rules, portal access, billing regulations, and contractual changes – including the need to add and adapt to new portals.
• Requires tenacity and attention to detail to ensure accurate 3rd party portal processing.
• Works with other teams as needed to ensure the highest quality and efficiency.
• Ability to organize, multi-task, and meet deadlines.
• Qualified candidates will have the ability to communicate effectively with customers and Fairchild Equipment personnel.
• Support and serve as a backup to others in the Accounts Receivable Department.
• Work with Accounting and other Fairchild personnel to clean up past due accounts.
• Accept new duties and responsibilities as requested by management.

QUALIFICIATIONS/REQUIREMENTS:

• Ability to organize, multi-task, and meet deadlines with an eye for accuracy.
• Excellent customer service skills.
• Proficient with Microsoft Office Suite good Excel skills preferred.
• Strong analytical and problem-solving skills.
• Clear written and verbal communication skills.
• Customer service–oriented mindset.
• Ability to work independently and collaboratively across departments.
• Knowledge of 3rd party portals and related processes – preferred (Ariba, Taulia, Coupa, Tungsten, etc.)
• Strong attention to detail and accuracy.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to sit for extended periods of time.
• Ability to walk and stand for extended periods of time throughout the day.
• Ability to reach, stoop, and lift on a frequent basis.
• Ability to focus on projects for periods of time.
• Operates in a professional office environment.
• Role routinely uses standard office equipment.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 1–3 years of experience in billing, accounts receivable, or 3rd party billing

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Frequent physical activity of the position:
  • Stooping- bending body downward and forward by bending spine at the waist.
  • Kneeling- bending legs at knee to come to a rest on knee or knees.
  • Crouching- bending the body downward and forward by bending leg and spine.
  • Crawling- moving about on hands and knees or hands and feet.
  • Reaching- extending hand(s) and arm(s) in any direction.
  • Standing- remaining upright on the feet, particularly for sustained periods of time
  • Walking- moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Pushing- using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  • Pulling- Using upper extremities to exert force in order to draw, drag, haul or tug objects in sustained motion.
  • Lifting- raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
  • Fingering- Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole and or arm as in handling.
  • Grasping- applying pressure to an object with fingers and palm.
  • Talking- Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Hearing- Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication.
  • Climbing- ascending or descending.
• Occasional Physical Activity of the position:
  • Balancing- maintaining body equilibrium.
  • Fingering- perceiving attributes of objects by touching with skin, particularly that of fingertips.
• The visual acuity requirements:
  • The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
• The conditions the worker will be submitted to in this position:
  • The worker is subject to environmental conditions with activities that normally would occur indoors.
  • The worker is occasionally required to function in narrow aisles or passageways.

To take that next step in your career, and have an opportunity for additional growth, you will want to join our dynamic team. Fairchild Equipment, Inc. is recognized as the fastest growing company of its kind in the Midwest! Fairchild Equipment, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Apply now!