Payroll Senior Specialist

Payroll Specialist

The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Must be able to handle ambiguity, work in an agile and fast-paced environment, be self-motivated to understand the total picture, and propose recommendations for change in support of operational excellence.

Responsibilities

• Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and nonexempt employees
• Processes terminations including final pay calculations
• Review wage calculations and audit reports for accuracy while making necessary adjustments / corrections
• Track and process leave of absence (LOA) to calculate supplemental pay for employees
• Audit HRIS Workday daily file feed into ADP to ensure data accuracy
• Resolves payroll employee service request cases (Tier 2 support for escalations)
• Initiate stop payments and direct deposit reversals
• Research and manage outstanding / uncashed check or direct deposit issues
• Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance
• Auditing and validating inputs in the time and labor system
• Run and review timesheet export reports from Workday to interface with the ADP Payroll system
• Process over-payment calculations and collection
• Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks
• Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors
• Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions
• Work in a team environment by coordinating with other team members in the processing of payroll

Qualifications