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System Administrator
System AdministratorMIS Solutions • Cincinnati, OH, USA
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System Administrator

System Administrator

MIS Solutions • Cincinnati, OH, USA
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System Administrator

Location: Cincinnati, OH (Hybrid – 45249)
Employment Type: Full-Time
Salary Range: $60,000 – $85,000 annually (based on experience)

About MIS Solutions

MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships.

We are seeking a skilled and motivated System Administrator to join our team. This role plays a critical part in maintaining, supporting, and improving our partners' IT environments. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges.


What You'll Do

As a System Administrator, you will help ensure the stability, performance, and security of client systems while providing high-quality support and project assistance.

Key Responsibilities:

  • Install, configure, maintain, and support servers, networks, and related hardware and software
  • Monitor system performance and proactively troubleshoot issues to ensure optimal uptime
  • Implement and maintain security controls to protect systems and company data
  • Manage user accounts, permissions, and access rights
  • Oversee system backups, disaster recovery, and business continuity processes
  • Deploy and maintain software applications, patches, and updates
  • Assist with IT projects including system upgrades, migrations, and infrastructure improvements
  • Provide timely technical support and issue resolution for end users
  • Document system configurations, procedures, and troubleshooting steps
  • Evaluate and recommend hardware, software, and system components
  • Work directly with vendors to troubleshoot issues and evaluate products and services
  • Adhere to strict information security standards and best practices
  • Occasional travel to client sites as needed (less than 5%)

Our Core Technology Stack

You'll work daily with modern, standardized technologies across our managed partner base. While expertise in every platform isn't required, familiarity with MSP-standard tools is strongly preferred.

  • Cisco Meraki (firewalls, switches, wireless access points)
  • Microsoft 365 (Exchange Online, Entra ID / Azure AD, Intune)
  • Windows Server and Windows desktop environments
  • Synology NAS (backups, replication, disaster recovery)
  • VMware and Hyper-V virtualization
  • Microsoft Azure infrastructure and services
  • VOIP platforms

What We're Looking For

Required Skills & Experience:

  • Proven experience as a System Administrator or similar role
  • Strong knowledge of Windows and/or Linux server environments
  • Experience using the Microsoft 365 Admin Center
  • Solid understanding of networking concepts (TCP/IP, VLANs, DNS, DHCP, firewalls)
  • Experience with virtualization technologies (VMware and/or Hyper-V)
  • Experience working with cloud platforms such as Azure and/or AWS
  • Experience with VOIP platforms
  • Experience with Cisco Meraki environments
  • Strong understanding of cybersecurity best practices
  • Excellent troubleshooting and multitasking abilities
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to lift up to 20 lbs. (occasional equipment handling)
  • Experience working in an MSP environment using ticketing, documentation, and RMM tools (e.g., Syncro or similar platforms) is a plus

Preferred Qualifications:

  • 5+ years of system administration experience
  • Relevant certifications such as CompTIA Server+, MCSA, CISSP, or similar

Compensation & Benefits

Pay & Incentives:

  • Competitive salary ($60,000–$85,000 DOE)
  • Bonus opportunities (performance, annual, and project-based)
  • Overtime and after-hours compensation

Stipends:

  • Monthly vehicle stipend (no mileage tracking required)
  • Monthly cell phone stipend
  • Monthly home internet stipend

Benefits & Perks:

  • Full medical benefits
  • Life insurance coverage
  • Retirement plan
  • Paid time off
  • Certification bonuses to support professional growth
  • Employee of the Month bonus
  • Birthday celebrations
  • Complimentary snacks and beverages
  • Monthly cookouts or catered lunches
  • Quarterly offsite team-building events
  • Annual holiday party with bonuses
  • Access to a wide range of employee discounts

Schedule

  • Monday through Friday
  • Day shift (8-hour shifts)
  • On-call rotation

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System Administrator • Cincinnati, OH, USA

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