Lead Licensed Veterinary Technician / Practice ManagerPawsitive Veterinary • New York, NY, US

Lead Licensed Veterinary Technician / Practice Manager

Pawsitive Veterinary • New York, NY, US

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Job Description

Company Description

PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We strive for the highest level of integrity and compassion, offering quality care in a friendly atmosphere.

PAWSitive Veterinary’s goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We pride ourselves on maintaining ambitious standards with client-centered service- including partnering with other clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care. We always provide kind and honest care that goes the extra-mile to ensure the health and happiness of all furry and feathered friends.

Our hours of operation are :

Monday - Friday : 9am - 6pm
Saturday : 9am - 3pm
Sunday : Closed

To learn more about us, click here!

Job Description

This is a working supervisory position responsible for the leadership of the technician and assistant medical team as well as office administrative duties.

In addition to general Veterinary Technician responsibilities, duties include, but are not limited to :

Overseeing staff management, including hiring, training, scheduling, and performance evaluations

Managing office operations, including inventory control, financial oversight, and compliance with regulations (e.g., DEA, OSHA)

Providing excellent customer service, addressing pet owners' inquiries and resolving complaints promptly

Coordinating with veterinary staff to ensure efficient clinic operations and high-quality patient care

Implementing and maintaining hospital policies and procedures

Marketing the hospital to prospective customers and the veterinary community

Maintaining accurate patient records and ensuring proper use of veterinary terminology

Qualifications

A Licensed Veterinary Technician or Certified Veterinary Practice Manager with a minimum of 1-year of management experience preferred or 3+ years veterinary experience preferred.

Strong leadership, communication, and motivations skills. Has the ability to direct, guide, and assist a group of individuals. A desire to teach others to create a well-rounded team.

Knowledge of hospital procedures for assembling patient records in their required order and sequence and for recording a variety of veterinary practitioners’ orders for patient activities, diet, tests, and treatments to maintain an accurate and permanent report of patient information.

Knowledge of spelling and meaning of commonly used veterinary terminology (e.g., terms of anatomy, physiology, diseases, tests, etc.) to accurately enter specific information into patient records.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Ability to show unbiased judgment when managing people and make fair and just recommendations regarding personnel issues and / or disciplinary action.

A self-starter with the desire to continue to advance one’s knowledge and skillset

Ability to receive constructive feedback in a professional manner to maintain hospital efficiency

Exceptional customer service skills and ability to communicate precisely

A high work ethic and positive attitude team member

Highly organized and possess computer skills

Open availability with flexibility to change hours based on hospital’s needs

Additional Information

Pay Range : $65,000 -$75,000 annual salary, negotiable based on experience level

We offer our staff :

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)

Employee Assistance Program

Paid Vacation and Sick Time for ALL Employees

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance (applies to licensed / registered / certified roles)

Tuition Assistance Program

Access to a CVA / CVT / CVPM Partnership through Penn Foster

Career Development Opportunities

Referral Bonus Program for most positions!

Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting / outreach communication authorization, physical requirements of the job and more, please visit : https : / / allianceanimal.com / additionaljobdescriptiondetails /

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