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Director of eCRM Office
Director of eCRM OfficeVirtualVocations • Ontario, California, United States
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Director of eCRM Office

Director of eCRM Office

VirtualVocations • Ontario, California, United States
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  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Director of the Enterprise Constituent Relationship Management Office.

Key Responsibilities

Provide strategic guidance and oversight throughout the eCRM phases, ensuring alignment with business needs and enterprise goals

Develop and implement governance models and multi-year strategic roadmaps focused on innovation and enhancing the constituent experience

Build and nurture partnerships across departments and with external vendors to enable efficient CRM solutions

Required Qualifications, Training, and Education

Bachelor's Degree with 10+ years of relevant experience, including 5+ years in supervisory roles

Proven experience in leading strategic CRM or digital transformation initiatives

Strong financial acumen and budget management capabilities

Expertise in defining and measuring program impact and ROI

Experience with the Salesforce platform is highly desired

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Director Office Of • Ontario, California, United States

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