Wisconsin Help Desk TechnicianVirtualVocations • Vancouver, Washington, United States
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Wisconsin Help Desk Technician
VirtualVocations • Vancouver, Washington, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Early Career Help Desk Technician in Wisconsin.
Key Responsibilities
Answer help desk telephones and respond to moderately complex customer inquiries
Assist customers in resolving complex technical problems related to software and hardware
Log and track inquiries using a problem management database and maintain history records
Required Qualifications
2 or more years of technical training preferred
0-3 years of technical or customer support experience
Experience working with company products and operating systems
Experience in solving computer-related problems
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