Job Description
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
Greets patients and assist with resolving patient issues or raising patients issues.
Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
Process and track referrals and authorizations for various insurance types.
Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
Monitors and assess their own workflow to find opportunities for improvement.
Explains policies, procedures, or services to patients using administrative knowledge
Participates in daily huddles and staff meetings.
Promotes and practice infection prevention standards and all department policies and procedures.
Qualifications
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
Patient Service Rep - Nephrology • Los Angeles, CA, United States
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall ...[internal_linking.show_more]
Job Description & Requirements.StartDate: ASAP Available Shifts: 12.This facility is seeking a Neonatology Physician for locum tenens support as they look to fill a current need.Details and require...[internal_linking.show_more]
AlliedTravelCareers is working with Coast Medical Service to find a qualified Physical Therapist (PT) in Burbank, California, 91502!.Coast Medical Service is a nationwide travel nursing & allied he...[internal_linking.show_more]
RN - Emergency Department positions in our Multi-Specialty, Level II Trauma Center at Providence Holy Cross Medical Center in Mission Hills, CA (Los Angeles County).Positions available are full-tim...[internal_linking.show_more]
Make a difference where it matters most by providing life-changing, community-based care to our most vulnerable seniors.As part of our mission-driven interdisciplinary team, our Primary Care Physic...[internal_linking.show_more]
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS.To review claims for accuracy of information, expedite billings to all third party payers and patients, and when applicable, call to identify billing addr...[internal_linking.show_more]
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS Position Summary: To review claims for accuracy of information, expedite billings to all third party payers and patients, and when applicable, call to ide...[internal_linking.show_more]
Health Advocates Network was founded based on a shared aspiration to improve the way healthcare staffing is done.We are a company founded by healthcare professionals and built for healthcare profes...[internal_linking.show_more]
The Lead Patient Service Representative functions as an administrative team lead for the office.This position supports the physician and nursing staff in the delivery of health care by performing a...[internal_linking.show_more]
In this position, you will provide administrative and patient care support to various ambulatory practices.You will assist in coordinating patient flow throughout the clinic, from registration to d...[internal_linking.show_more]
If you are interested please apply online and send your resume to yadeleon @.Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.The Clini...[internal_linking.show_more]
Nurse Practitioner | Pediatrics - General/Other.LocumJobsOnline is working with CompHealth to find a qualified Pediatrics NP in Van Nuys, California, 91405!.CompHealth exists to make the locums pro...[internal_linking.show_more]
Registered Nurse (RN) | Cardiac Catheterization Lab.TravelNurseSource is working with Lancesoft Inc to find a qualified Cath Lab RN in Mission Hills, California, 91345!.Established in 2000, LanceSo...[internal_linking.show_more]
Inpatient + Outpatient | Shared Call.Live and Work in One of California’s Most Charming and Walkable Communities.We are a well-established, physician-led nephrology group in Pasadena seeking a Boar...[internal_linking.show_more]
Job Opportunity: Patient Service Representative.Our organization works with partner companies to source qualified talent for their open roles.The following position is available to Veterans, Transi...[internal_linking.show_more]
AlliedTravelCareers is working with Coast Medical Service to find a qualified Rad Tech in Burbank, California, 91505!.Coast Medical Service is a nationwide travel nursing & allied healthcare staffi...[internal_linking.show_more]
Registered Nurse (RN) | Cardiac Catheterization Lab.Now Hiring: RN Cath Lab - Mission Hills, CA.Contact us for Pay Information.Actual amount dependent upon market adjustments.Are you a passionate R...[internal_linking.show_more]
Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community.Our vision is "Improving the Health and Well Being of our Community.Our Core Values con...[internal_linking.show_more]
