Manager, Fleet Performance & Optimization

Overview :

Axip is committed to being the most innovative collaborative and adaptive solutions provider in the natural gas compression services industry. We create unique value for our customers with a data-driven approach to compressor performance optimization as well as our differentiated technological platform featuring best in class remote monitoring capabilities and a highly innovative gas lift compression offering. Axip FP&O Manager is a critical team leader in executing this strategy tasked with supporting Axips growth with strategic customers by delivering a world class service offering over the entire business life cycle. The FP&O Manager acts as a single point of contact for high value customers providing comprehensive and customer-focused solutions for performance reporting & optimization integrated field scheduling and logistical solutions.

As a critical interface between Axip and the customer the FP&O Manager is responsible for analyzing and communicating Axips key performance indicators as well as integrating Axips service offering as seamlessly as possible into the customers operations. The role offers direct exposure to Axips premier customer set and the opportunity to work hand in hand with the most active and innovative E&Ps in the energy industry on high-profile high-impact projects.

The FP&O Manager reports to the VP of Sales and Business Development and will be assigned to one or more key customers which are core to Axips growth objectives. The position is based out of Axips Houston headquarters with travel typically 1 3 times per month to customer offices and field sites.

Responsibilities :

• Serve as primary point of contact for customer(s) for all aspects of business relationship
• Work collaboratively with field mechanics operators and engineers to understand and resolve complex issues as well as summarizing and presenting findings to management level audiences ï Develop effective personal working relationships with various cross-functional customer stakeholders ï Maintain expert-level understanding of the Axip COMMAND performance monitoring platform analyzing and interpreting data to create detailed reports summarizing performance and highlighting key trends and opportunities for improvement
• Develop a clear understanding of customers technical issues and business needs and use this knowledge to position Axip as an extension of the customers business and inform the development of new processes products and services which create value for the customer
• Create supporting documentation for and lead regular operational updates (typically monthly and quarterly) with customer(s) including identifying documenting and tracking all issues until resolution using a rolling action item list
• Provide advanced consultative problem solving and troubleshooting as needed for customer(s) escalating issues to management as necessary
• Use customer and internal stakeholder feedback to optimize business processes to create a best in class customer experience.
• Upholding the Axip value proposition and communicating to customers through presentations and marketing materials.
• Must adhere to company policies and procedures.
• Performs other functions / duties as required with minimal supervision.
• Maintain integrity of Axip image philosophy and methods in all communications.

Education / Experience :

Skills / Tools :

Physical Demands :

Work Environment :

Required Experience :

Manager

Key Skills

Arabic Speaking,Access Control System,B2C,Account Management,Legal Operations,Broadcast

Employment Type : Full-Time

Department / Functional Area : Engineering

Experience : years

Vacancy : 1