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Network Caretaker – Communications & Connection
Network Caretaker – Communications & ConnectionIpas United States • Chapel Hill,NC,US
Network Caretaker – Communications & Connection

Network Caretaker – Communications & Connection

Ipas United States • Chapel Hill,NC,US
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  • [job_card.full_time]
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Hiring range for a US-based candidate is $80,000 - $110,000.00.Compensation for this position will be determined by the prevailing market rate in the employee's country and the applicable statutory laws, in addition to Ipas's own pay philosophy and other factors, such as the employee's experience level and expertise.

*This position may work remotely from any of the following US states: AZ, CA, CO, DC, FL, GA, IL, MD, MA, MI, NJ, NY, NC, PA, SC, TX, VA, WA. Additionally, the position may work remotely from any of the following countries outside of the US: Bangladesh, Bolivia, Democratic Republic of the Congo, Cote d’Ivoire, Ethiopia, Indonesia, Kenya/Alliance locations, Malawi, Mexico, Mozambique, Nepal, Nigeria, Pakistan, South Africa, and Zambia.

The Communications & Connection Network Caretaker strengthens belonging, alignment, and shared identity across the Ipas Impact Network by creating communication experiences—written, visual, and interpersonal—that deepen connection and facilitate shared leadership.

This role centers relational communication—using listening, storytelling, and shared sensemaking to build trust, cohesion, and belonging across the network. It emphasizes facilitation, connection, and community resonance, partnering closely with network leaders to ensure communication flows are human-centered, transparent, and aligned with our shared leadership culture.

Summary of Responsibilities

Connection & Belonging

  • Design and steward communication practices that help cultivate a cohesive network identity and culture of belonging.
  • Listen deeply across nodes to surface themes, concerns, and inspirations, and reflect them back through communication and storytelling.
  • Create and hold safe, inclusive spaces for cross-node dialogue, learning, and relationship-building.
  • Initiate, support and collaborate with network management teams to foster node-node engagement and spaces for connection and enhancing the sense of belonging across Ipas.

Network Communications

  • Advance the internal communications assessment plan in collaboration with the NetCARE team, KM Working Group, and network management teams, helping enhance the network’s internal communications approach.
  • Shape the team’s overall internal communications approach to support trust, clarity, and shared sense‑making.
  • Lead or co‑design team communication materials—prototyping, iterating, and ensuring they are intuitive, user-friendly‑, and visually clear.
  • Produce accessible, human-centered‑ written content that reflects our shared leadership values.
  • Curate and uplift stories, insights, and experiences from across the network to strengthen connection and belonging.
  • Support smooth, equitable information flows across nodes and network teams.
  • Routinely assess and evaluate network communications, channels, and practices to surface gaps and needs.

Community Engagement & Network-Wide Convening

  • Co-design and host virtual gatherings such as Netizen meetings, community conversations, and learning sessions.
  • Support facilitators and leaders in creating engaging, inclusive, and participatory virtual spaces.
  • Introduce communication rhythms, rituals, and tools that strengthen cohesion.

Strategic Communications Partnership

  • Serve as a strategic partner to network management teams on how to communicate with connection, clarity, and authenticity.
  • Provide guidance on communication approaches that support shared leadership, mutual accountability, and transparency.

Knowledge Management & Learning Synthesis

  • Contribute to NetCARE team and network knowledge management efforts, helping improve team efficiency, strengthen knowledge-sharing practices, and support network-wide learning and sensemaking.
  • Facilitate and lead the collection, synthesis, and dissemination of case studies and best practices to strengthen network learning and highlight innovation across nodes.
  • Support learning synthesis from internal learning events, workshops, and meetings, distilling key themes, patterns, and opportunities for continued improvement.
  • Maintain and disseminate knowledge across shared platforms (Luna, SharePoint, Teams), ensuring information is organized, accessible, and consistently updated.

Network Caretaking (Shared Team Functions)

  • Contribute to broader NetCARE responsibilities including network processes, strategic learning, and knowledge management.
  • Surface insights, patterns, or risks emerging in communication flows, and support aligned action.
  • Model the relationship-centered behaviors foundational to shared leadership.

Position Requirements

Skills & Capabilities

  • Strong knowledge of leading practices in internal communications and change management impacts.
  • Strong communication skills across cultures, with a talent for relational writing and resonance-focused storytelling.
  • Facilitation support skills, including planning, co-hosting, and designing inclusive, engaging virtual and in-person gatherings.
  • Ability to work confidently and diplomatically with senior leaders across the network.
  • Strong listener and sense‑maker—able to identify themes and insights and translate them into clear, meaningful communication.
  • Able to manage multiple communication channels without defaulting to transactional or corporate tone.
  • Passion for strengthening organizational culture and productivity and building community.
  • Advanced skills with technology/software for producing internal communications and hosting virtual webinars and desire to continually grow technological knowledge and capacity.

Mindsets & Behaviors

  • Deep commitment to belonging, equity, and shared leadership principles.
  • Comfortable with complexity, emergence, and ambiguity.
  • Curious, reflective, and committed to continuous learning.
  • Systems thinker who understands relationships, information flows, and patterns across a network.
  • Demonstrates strong relational intelligence, building trust and rapport across diverse teams and creating conditions for open, inclusive communication.
  • Aptitude for influencing others and getting people on board with an idea or direction.
  • A deep commitment to sexual and reproductive health and rights, especially abortion and contraception access
  • Proven ability to collaborate effectively in a horizontal team environment with transparent and flexible role-sharing.

Experience

  • English fluency and proficiency in Spanish, French, and/or Portuguese with outstanding written and oral communication skills.
  • 5–7+ years in communication, facilitation, community engagement, or network weaving roles.
  • Experience engaging organizational leadership in consultative or facilitative capacities.
  • Experience working in culturally diverse, global or networked organizations

Preferred Skills

  • Graphic design skills for creating accessible and engaging communication materials.
  • Audio/video editing and messaging capabilities to support storytelling, highlight network experiences, and enhance virtual engagement.
  • Familiarity with behavior change communication and change management concepts.
  • Familiarity with shared or horizontal leadership practices is helpful.

Position may be based in any of the countries where Ipas is registered and/or operates.

Ipas is strongly committed to providing a work environment that is free from all forms of harassment, discrimination, and inequity. We recruit, employ, train, promote, and compensate our personnel without regard to race, age, sex, religion, national origin, color, creed, ancestry, citizenship, caste, ethnicity, regional identity, tribal identity, marital status, veteran status, disability, genetic information, gender identity, transgender status, sexual orientation, or any other personal characteristic protected by law or outlined by Ipas policy. Ipas acknowledges that these personal characteristics may differ in different contexts.

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