Entry Level Data NOC Technician

A company is looking for a Tier One Technician (Data NOC) in an entry-level position.

Key Responsibilities

Monitor customer networks for issues and respond to trouble tickets

Coordinate with technicians and service providers to troubleshoot and resolve network problems

Document job status and ensure timely handling of all tickets and tasks

Required Qualifications, Training, and Education

High School diploma; Associate's degree preferred

One year of IT or customer support experience

Basic knowledge of networking technologies and terms

Ability to multitask and work both independently and as part of a team

Capacity to follow defined processes and escalate issues when necessary