Senior Business Communications Specialist

Are you ready to join a growing team?

CTG is seeking to fill a Senior Business Communications Specialist opening for our client.

Location: Buffalo, NY

Duration: 10 months

Overview:

The Senior Business Communications Specialist develops and coordinates internal lines of communication within a line of business. This role implements communication strategies, policies, and programs to increase employee awareness, engagement, and understanding of initiatives, changes, and activities impacting the organization.

Primary Responsibilities:

• Develop, manage, implement, and evaluate internal communications in partnership with business line leadership, supporting sales, service, operations, change management, employee engagement, and organizational initiatives.

• Translate complex and technical information into clear, user-friendly messaging for diverse internal audiences.

• Serve as an expert content creator for internal communications (email, meetings, intranet) and marketing materials supporting IT and business projects.

• Identify, prepare, and execute communication plans for significant organizational announcements; respond to employee inquiries as needed.

• Design and maintain divisional intranet content, ensuring accuracy, clarity, and alignment with branding standards.

• Lead evaluation and potential implementation of new communication delivery channels.

• Create professional, concise, and visually compelling PowerPoint presentations using graphics, images, charts, and data visualization.

• Promote an inclusive environment that supports diversity and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit requirements and addressing regulatory issues as applicable.

• Perform other related duties as assigned.

Scope of Responsibilities:

• Internal communications strategy and execution

• Executive and employee messaging

• Presentation development and visual storytelling

• Intranet content management

• Change and project communications support

Supervisory/Managerial Responsibilities:

• May serve as a team lead.

Education and Experience Required:

• Bachelor's degree in Communications, Marketing, Journalism, Business, or a related field, or equivalent experience

• Significant experience in internal or corporate communications

• Expert-level written and verbal communication skills

• Advanced PowerPoint skills with a strong eye for visual design and data presentation

• Proven ability to work autonomously while collaborating effectively with cross-functional teams

Education and Experience Preferred:

• Experience supporting technology or IT-related initiatives

• Financial services or regulated industry experience

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at Tana.Stilloe@ . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.