Business Office Services Coordinator

Description

Full Time - Business Office Services Coordinator

BayMark Health Services is looking for a Business Office Services Coordinator to be responsible for the audit of patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies for the OBOT and Residential Treatment Center entities. They will ensure all internal policies and processes are being followed at the clinic. Additionally, they will ensure clinics are using standardized forms. Finally, they will provide hands on training at each clinic to include

scheduling, admissions, authorizations, referrals, entering data into the system, changing payer

Essential Job Functions

• Identifies trends that may result in insurance claim rejections / denials and remedy expediently.
• Audits Daily Reconciliation Reporting, Deposits and record keeping monthly.
• Performs those duties necessary to ensure all accounts are processed accurately and efficiently.
• Oversees the adjustment / discharge balance process for all clinics.
• Monitors adjustment request, justifications and identify billing trends.
• Monitors self-pay patient account, balances and billing.
• Serves as a liaison for the RDO / RVP and NSC.
• Addresses special financial circumstances related to billing, self-pay discounts, discretionary discounts, and creative financial problem solving.
• Provides exceptional customer service for internal contacts such as but not limited to staff, physicians, and management throughout the organization.
• Delivers superb customer services for external contacts include but not limited to patients, families, insurance companies, governmental agencies, collection agencies, and other third parties.
• Provides training and compliance review to multiple medical clinics located throughout the country.
• Compiles financial statistics for budgetary and reporting purposes weekly.
• Maintains a regular and present in office schedule adhering to company polices at all times.
• Monitors collection actions and assist fiscal clerks in establishing payment arrangements accurately and in accordance with FA107.
• Attends all weekly PD calls for Maryland (TBD).
• Attends all weekly system calls, VO Calls, and monthly billing calls (TBD).
• Attends monthly Clerk Conference Calls (Mandatory).
• Attends Weekly Calls with the Manager of Business Office Services (Mandatory).
• Assists in facilitating annual onsite refresher training (Mandatory).
• Assists with departmental coverage as requested (Optional).
• Other duties, as assigned.

Minimum Qualifications

Benefits :

Here is what you can expect from us :

BayMark Health Services, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

BayMark Health Services is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State / Federal laws.