At University Partners we build living communities where students thrive.
We combine professional operations with a student-first mindset to deliver quality living and a sense of home.
Position Summary The Community Manager oversees the full operations of the property — financial performance, staff leadership, resident experience, and community upkeep — ensuring the community runs smoothly and profitably.
Benefits Comprehensive health, dental, and vision coverage, plus a $5,000 sign-on bonus. Key Responsibilities Lead leasing, marketing, and financial planning/P&L for the property to hit occupancy and revenue goals, and maximize NOI.
Prepare and manage annual business and marketing plans, budgets, and expense projections.
Collect rents, manage delinquencies, and handle evictions when necessary.
Oversee invoicing, resident refunds, and direct-deposit accounting.
Oversee maintenance, vendor work, capital improvements, and property maintenance to meet University Partners standards.
Hire, train, mentor, and retain on-site staff (leasing, maintenance, grounds, security as needed); conduct performance reviews and coordinate with HR for associate welfare or disciplinary issues.
Supervise all leasing and approval activity, ensuring compliance with lease documentation, leasing standards, safety policies, and Fair Housing laws.
Develop and implement resident retention, marketing, and community-engagement programs (including community events and outreach).
Handle resident issues (disputes, renewals, maintenance emergencies, after-hours calls) in a professional, resident-first manner.
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