Talent.com
Associate Director, Omnichannel Strategy
Associate Director, Omnichannel StrategyAbbVie • Mettawa, IL, US
Associate Director, Omnichannel Strategy

Associate Director, Omnichannel Strategy

AbbVie • Mettawa, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The Associate Director for Omnichannel Strategy plays a critical role in enhancing marketing and customer engagement through innovative, insight-driven strategies. This position is pivotal in Business Unit Franchise teams while driving the evolution of omnichannel marketing strategies across various platforms. This role champions digital transformation, building a learning environment that embraces innovation, drives high performance, and enhances customer engagement.

Key Responsibilities :

  • Strategic Leadership :

Evolve and refine omnichannel and digital marketing strategies to align with brand priorities

  • Define innovative use cases, inclusive of, AI / ML, managing cross functional partners to develop, execute and measure (MABI, Lab, BTS, FPAT, APS etc)
  • Strategic connector between brand marketing teams, the Marketing Analytics Business Insights (MABI) team, the Digital Lab, and agency partners.
  • Integrate digital capabilities into brand strategies to drive personalized customer engagement and enhance the overall experience for Health Care Professionals (HCPs) and Consumers (inclusive of NBA / suggestions)
  • Dotted line to the Digital Lab / Future Fit Digital in our DNA Enterprise roadmap and capabilities
  • Audience Strategy :
  • Lead the development of audience strategies to engage key stakeholders effectively, ensuring campaigns are tailored

  • Channel Analysis : Analyze channels to identify the most effective way to reach the target audience (reachability waterfall)
  • Define and deliver audience strategy inclusive of actionable lists / audiences, defining specific criteria to be activated across channels
  • Customer Journey Flows / Content / Message Mapping :
  • Develop and refine customer journey flows and content to optimize touchpoints across the customer experience continuum, including downstream actions (CTA / MVA), enhancing overall engagement and driving the business forward

  • Monitoring and Optimizing Omnichannel Marketing :
  • Monitor marketing performance across channels and devise strategies for optimization, utilizing data-driven insights to enhance outreach and effectiveness.

  • Identify and build testing plans.  Develop and manage tactic test plans, ensuring rigorous quality control before, during, and after campaign launches.
  • Collaboration and Alignment
  • Collaborate effectively in a matrixed environment, ensuring synchronization of priorities with cross-functional partners including Media, Market Research, Analytics, Digital Lab, Business Technology Solutions (BTS), and others

  • Partner with Digital Lab, as trusted expert, to review and align scopes and work to be done in-house vs external agency
  • Qualifications

  • Bachelor’s degree in Business or Marketing; MBA preferred. At least 8-10 years of relevant experience.
  • Expertise in designing digital and omnichannel projects with a deep understanding of brand strategy and marketing metrics
  • Proven ability to lead cross-functional teams and projects within a digital marketing center of excellence.
  • Strong communication skills to articulate strategies and insights effectively.
  • Experience in pharmaceutical, agency, vendor, or brand environments is preferred.
  • Additional Information

    Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law :  ​

    The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

    We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),  medical / dental / vision  insurance and 401(k) to eligible employees.​

    This job is eligible to participate in our short-term incentive programs. ​

    This job is eligible to participate in our long-term incentive programs​

    Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

    AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer / Veterans / Disabled.

    US & Puerto Rico only - to learn more, visit  https : / / www.abbvie.com / join -us / equal-employment-opportunity-employer.html

    US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more :

    https : / / www.abbvie.com / join -us / reasonable- accommodations.html

    [job_alerts.create_a_job]

    Associate Director Strategy • Mettawa, IL, US

    [internal_linking.related_jobs]
    Associate Director, Creative Professions & Strategic Initiatives

    Associate Director, Creative Professions & Strategic Initiatives

    Loyola Marymount University • Westchester, Illinois, USA
    [job_card.full_time]
    Reporting to the Director Employer Engagement and ultimately to the Associate Vice Provost for Career and Professional Development the Associate Director for Events Promotions and Creative Professi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Executive Director

    Executive Director

    The Sheridan at Park Ridge • Park Ridge, IL, US
    [job_card.full_time]
    Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART. Hospitality, Excellence, Appreciation, Respect...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President, Analytics, Strategy and Research

    Vice President, Analytics, Strategy and Research

    InsideHigherEd • Glen Ellyn, Illinois, United States
    [job_card.full_time]
    Vice President, Analytics, Strategy and Research.Vice President, Analytics, Strategy and Research.The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicag...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Warehouse Associate I

    Warehouse Associate I

    Fresenius Kabi USA, LLC • Pleasant Prairie, WI, United States
    [job_card.full_time]
    Responsible for order fulfillment activities at the Market Unit Distribution Center including all functional areas of distribution operations and warehousing. This includes but not limited to Receiv...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Full Time Associate Manager / Keyholder

    Full Time Associate Manager / Keyholder

    TUMI • Schaumburg, IL, US
    [job_card.full_time]
    Job Description : Full Time Associate Manager.Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on th...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Director, Content Strategy

    Director, Content Strategy

    Rosalind Franklin University of Medicine & Science • North Chicago, IL, United States
    [job_card.full_time]
    The Director of Content Strategy at Rosalind Franklin University (RFU) is a senior leadership role within the marketing team responsible for developing, executing, measuring and overseeing the univ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AI Strategy Lead - Hybrid

    AI Strategy Lead - Hybrid

    DivIHN Integration Inc • Deerfield, IL, US
    [job_card.permanent]
    DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between tal...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Strategy

    Director, Strategy

    Fortune Brands • Deerfield, IL, US
    [job_card.full_time]
    Fortune Brands Innovations, Inc.Our driving purpose is that we elevate every life by transforming spaces into havens.We believe our work and our brands can have incredibly positive impacts for not ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Product Manager

    Associate Product Manager

    Uline • Pleasant Prairie, WI, US
    [job_card.full_time]
    Uline Drive, Pleasant Prairie, WI 53158.We're passionate about our products because our customers rely on them to run their businesses. Manage your own product line and watch it grow!.Backed by 45+ ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Business Development Director - Bay Area

    Business Development Director - Bay Area

    Porton Pharma Solutions Ltd. • Mundelein, IL, US
    [job_card.full_time]
    The position level varies from Associate Director to Director, determined by the candidate's background and qualification. West Coast - Preferred locations : Bay Area.Experience in business devel...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director Total Rewards

    Director Total Rewards

    Consumers Credit Union • Lake Forest, IL, United States
    [job_card.full_time]
    Lead the Future of Total Rewards at Consumers Credit Union!.Are you a strategic HR leader passionate about compensation and benefits? Join Consumers Credit Union as our. This is your chance to influ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Consulting

    Director of Consulting

    Mantis Innovation • Schaumburg, IL, US
    [job_card.full_time]
    Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Director of Engineering & Public Works

    Assistant Director of Engineering & Public Works

    Village of Schaumburg • Schaumburg, IL, United States
    [job_card.full_time]
    Schaumburg Court,Schaumburg, IL 60193.NOW ACCEPTINGAPPLICATIONS FOR THE POSITION OF : .Assistant Director of Engineering & Public Works. Interviews will be conducted as applications are received.This ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Research Associate III / Senior Research Associate (Biodesigner), Assay Development / Bioanalytica...

    Research Associate III / Senior Research Associate (Biodesigner), Assay Development / Bioanalytica...

    Amber Bio • Mundelein, IL, US
    [job_card.full_time]
    Amber Bio is a biotechnology company pioneering new gene editing modalities using multi-kilobase edits to reach previously undruggable patient populations. Founded by pioneers in the CRISPR field fr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Research Associate (Hiring Immediately)

    Remote Research Associate (Hiring Immediately)

    Maxion Research • Caledonia, Wisconsin, US
    [filters.remote]
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Wireless Consultant

    Retail Wireless Consultant

    T-Mobile USA, Inc. • Pleasant Prairie, WI, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Industrial Designer

    Associate Industrial Designer

    All American Sports Corporation • Des Plaines, IL, US
    [job_card.full_time]
    Riddell is seeking an Associate Industrial Designer with a passion for football and a passion for product creation.Do you find yourself closely examining a product or taking it apart to learn how i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Scientist Engineer I

    Associate Scientist Engineer I

    The Planet Group • Lake Forest, IL, US
    [job_card.full_time]
    What are the top 3-5 skills, experience or education required for this position : .Bachelor's degree in Chemical Engineering, Biomedical Engineering, Material Science, Mechanical Engineering, or rela...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]