Automation Engineering Program Manager

Automation Engineering Program Manager - JLL

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves :

We are seeking an Automation Engineering Program Manager to lead a team of Senior Automation Engineers, Automation Engineers, and Apprentices in supporting and optimizing automation control systems across JLL-managed facilities. This role blends technical leadership, strategic program management, and team development to drive equipment reliability, enhance safety, and maximize operational performance. You will work with advanced material handling equipment including conveyors, sortation systems, scanners, cameras, print-and-apply systems, robotics, and SCADA platforms while driving continuous improvement initiatives and cross-site collaboration. Safety, operational excellence, and mentoring future technical leaders will be central to your success.

What Your Day-To-Day Will Look Like :

• Lead the site and network-level automation engineering program, serving as the primary technical and program leader.
• Manage a team of automation engineers to drive success within the network.
• Set program goals, define priorities, and manage Automation Engineers to meet client objectives and safety requirements.
• Provide subject matter expertise (SME) for troubleshooting complex control system issues, leading root cause analysis, and implementing corrective actions to reduce downtime.
• Design, develop, implement, and optimize control systems and automation software, including PLC / PC controllers, SCADA / OEE platforms, and industrial networks.
• Oversee change management processes and maintain complete, accurate automation documentation for compliance and reliability.
• Partner with operations, engineering, vendors, and client stakeholders to deliver automation projects and drive system optimization.
• Develop and execute training plans, mentoring Automation Engineers, Apprentices, and site-level technicians to expand technical capability across the network.
• Monitor system KPIs, analyze performance metrics, and lead continuous improvement initiatives to improve uptime, throughput, and safety.
• Champion JLL's safety culture to ensure compliance with existing safety rules and procedures.
• Provide escalation support for controls-related downtime, coordinating with local, remote, and vendor resources to restore system functionality quickly.
• Participate in a 24 / 7 rotational on-call support schedule for automation hardware and software systems.
• Travel up to 25% to support other JLL-managed client sites as needed.

Required Qualifications :

Preferred Qualifications :

At JLL, we work together to create a brighter future for our clients, colleagues, and communities. Our collaborative culturelocally and globallydrives innovative solutions. We value wellbeing, inclusivity, and belonging, ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.