Sales Director

Sales Director

This is a remote position. Location: North America / Remote (MT/CT/ET time zone preferred)

First Due's cutting-edge Fire and EMS software solution provides an end-to-end platform for hundreds of Fire and EMS agencies across North America. We're searching for a strategic Sales leader with significant public safety SaaS experience who thrives on driving growth, building high-performing teams, and shaping the future vision of a quickly growing market-leading software solution.

Key Responsibilities

Drive market leadership and growth by managing and coaching an assigned team of Account Executives and Account Associates to sell First Due software solutions to customers of various sizes and complexities. Provide performance feedback and identify/develop talent to ensure high performance across the Sales team.

Develop business plans with Sales team to maintain a robust sales pipeline. Create and execute innovative sales approaches to drive revenue and profitability growth.

Maintain and grow the existing customer base while increasing focus on pursuing and investing in new high-value accounts; develop and build senior-level relationships with major accounts and targets.

Continuously enhance the sales process, including lead generation, qualification, discovery, presentations, and negotiation.

Stay up to date on industry trends, competitor offerings, and regulatory changes to position the company as a leader in the market.

Foster relationships with key executives and collaborate with leaders in Customer Success, Professional Services, and Product to maximize growth opportunities.

Represent First Due at industry events, conferences, and networking opportunities to promote brand awareness and business development.

Qualifications and Experience

7+ years of sales experience, with at least 3 years in a sales leadership role within the public safety industry or government sector; proven track record of meeting or exceeding sales targets in a B2B environment.

Experience using data to track performance, make decisions, and develop Sales strategies, using systems and controls to manage performance and identify obstacles to success.

Strong coaching and people management skills to support team growth; comfortable delivering employee feedback and management team performance.

Excellent communication, negotiation, and presentation skills; comfortable engaging C-Suite clients.

Ability to work collaboratively across departments and lead a high-performing team.

We welcome a diverse workforce! If you don't fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply. All applicants must be authorized to work for any US employer in the United States. Locality Media LLC. participates in E-Verify and is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check.

This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more. If you are a resident of a state with wage transparency laws, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

First Due is re-imagining public safety technology by providing a modern cloud-based platform that allows agencies to run their entire operation in one place. From Fire Prevention, Pre-Incident Planning, Incident Reporting, Scheduling, Asset Management, Reporting, Response and more, First Due is leading the public safety software industry in transforming public safety through next-generation technology and innovation. Locality Media LLC dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC. dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here.