Operations Manager

Experienced people leader to oversee the efficient functioning of five regional offices in the North catchment, manage administrative functions, and improve service delivery.

• Full time ongoing position (part-time applications considered)
• Salary range: $98,902 - $123,624 (pro rata) plus super plus salary packaging
• Up to $15,900 in salary packaging and hybrid WFH & office model
• Flexibility in office location is available. Candidates can choose their preferred office from the five locations in the North: Bendigo, Broadmeadows, Ringwood, Shepparton or Mildura

About the role:
Victoria Legal Aid (VLA) is seeking for a seasoned Operations Manager to oversee five regional offices in the North catchment. Reporting to the Regional Associate Director, North, you will manage administrative functions and improve service delivery across these locations.

Your role will involve coordinating regional operations, aligning them with VLA's strategic goals, and driving service improvements. You'll also manage key project and oversee built environment projects to ensure smooth operations.

The North catchment includes offices in Bendigo, Broadmeadows, Ringwood, Shepparton, and Mildura, focusing on improving access to legal services for clients in outer-metropolitan and regional areas. This position requires regular travel across these offices.

This role is based at Dja Dja Wurrung, Yorta Yorta, Ladji Ladji, and Wurundjeri Country.

About you:
As our ideal candidate, you will possess:

• A strong background in coordinating both operational and strategic initiatives, ideally within a legal or similarly complex environment.
• The ability to analyse complex datasets and derive actionable insights to solve problems and improve service delivery.
• Highly developed interpersonal and communication skills, with the ability to negotiate effectively and build strong relationships with diverse stakeholders.
• Experience in managing administrative and support services, particularly within a legal practice or related field.
• A deep understanding of social justice issues, with a demonstrated commitment to supporting Aboriginal and/or Torres Strait Islander communities within the justice system.
• Willingness to travel across the North regional offices and adapt to varying needs and challenges of different locations.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid: We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits:

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model
• Training and professional development opportunities
• Excellent options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
• Access to discounted Private Health Insurance

How to apply:
To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments).

If you require workplace adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with .

For further information review the attached position description or contact Tony Daquino, Associate Director, North on (03) 9259 5415.

No agency applications will be accepted.

Applications close by on Monday 2 September 2024.

Other relevant information:
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.