Talent.com
Retail Associate
Retail AssociateRoss Stores • Pembroke Pines, FL, US
Retail Associate

Retail Associate

Ross Stores • Pembroke Pines, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

    • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

    • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

    • PHYSICAL REQUIREMENTS / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.

    • SUPERVISORY RESPONSIBILITIES : None

    DISCLAIMER : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    [job_alerts.create_a_job]

    Retail Associate • Pembroke Pines, FL, US

    [internal_linking.related_jobs]
    Retail Associate

    Retail Associate

    Red White and Blue Thrift Store • Hialeah, FL, United States
    A continuación, se proporciona la descripción del puesto en español.The Retail Associate at RWB Thrift performs multiple tasks and processes associated with thrift operations, demanding attention t...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Skechers • Pembroke Pines, Florida, USA
    [job_card.part_time]
    We offer a casual and creative atmosphere where for over 30 years Skechers has been renowned for its lifestyle performance accessories and apparel collections for the whole familycelebrated for sty...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail Cosmetics Sales Associate - Lancome, Broward Mall

    Seasonal Retail Cosmetics Sales Associate - Lancome, Broward Mall

    Macy's • Plantation, FL, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail Sales Associate - Womens Shoes, Plantation

    Seasonal Retail Sales Associate - Womens Shoes, Plantation

    Macy's • Plantation, FL, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail Cosmetics Sales Associate - Lancome, Pembroke Lakes

    Seasonal Retail Cosmetics Sales Associate - Lancome, Pembroke Lakes

    Macy's • Pembroke Pines, FL, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Support Associate - Ready to Wear, Plantation - Part Time

    Retail Support Associate - Ready to Wear, Plantation - Part Time

    Macy's • Plantation, FL, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Full-Time Store Associate

    Full-Time Store Associate

    Aldi • Plantation, FL, United States
    [job_card.full_time]
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor Holdings • Pembroke Pines, FL, US
    [job_card.full_time] +1
    This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail Sales Associate, Pembroke Lakes

    Seasonal Retail Sales Associate, Pembroke Lakes

    Macy's • Pembroke Pines, FL, United States
    [job_card.full_time]
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Retail At Your Service Associate, Broward Mall

    Seasonal Retail At Your Service Associate, Broward Mall

    Macy's • Plantation, FL, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate, Key Holder

    Retail Sales Associate, Key Holder

    DXL Group • Pembroke Pines, FL, United States
    [job_card.full_time]
    DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by pr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Goodwill • Hialeah, FL, USA
    [job_card.full_time]
    Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate - 2822

    Retail Sales Associate - 2822

    First Cash, Inc. • Lauderdale Lakes, FL, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Retail Associates

    Retail Associates

    Hobby Lobby • Hialeah, FL, United States
    [job_card.full_time]
    Job Description - Overview Immediate Openings! We are currently accepting applications for seasonal positions! We offer exciting career opportunities for bright, energetic and talented individua...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Sales Associate - 2883

    Retail Sales Associate - 2883

    First Cash, Inc. • Hialeah, FL, US
    [job_card.full_time]
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...[show_more]
    [last_updated.last_updated_30]
    Retail Sales Associate

    Retail Sales Associate

    Harbor Freight Tools • Pembroke Pines, FL, United States
    [job_card.full_time] +1
    Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Seasonal Retail Sales Associate, Broward Mall

    Seasonal Retail Sales Associate, Broward Mall

    Macy's • Plantation, FL, United States
    [job_card.full_time]
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Associate

    Customer Service Associate

    Floor & Decor Holdings • Miami Gardens, FL, US
    [job_card.full_time] +1
    Cashier (Customer Service Associate).This role has a minimum base pay from $15.As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers.Our C...[show_more]
    [last_updated.last_updated_30] • [promoted]