Asset Protection Supervisor, Beverly Hills Flagship

Description

The Team :

The Hermès Beverly Hills FlagshipBoutique opened in 1972and focuses on providing extraordinary service to clients as apart of the WesternRegion. The Asset Protection Department is responsible for the safety and security of all Hermès employees premises and product. This position will report to the Asset Protection Managerand strive to mitigate risk of loss safety and security through consistent training and valued partnerships that are both internal and external. We are at the service of our clients (stores corporate & warehouse) when needed and willingly make ourselves available to these valued partners. We use cutting edge technology to ensure their safety and security.

The Opportunity :

The Asset Protection Supervisor is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise money technical equipment supplies fixtures store dwellings our company personnel and our customers.

All other duties as assigned by the supervisor.

About the Role :

• AP Associate training coaching and supervision. Ensuring APA compliance and education (AP Awareness).
• Violation and Incident reporting.
• Conducting of Audits / maintaining of proper records. Complete required audits and inspections and provide accurate documentation of results.
• Investigation and follow up. Supports APM in all manner of investigations both external and internal.
• Conduct routine inspections of the facility to maintain physical security and protection of assets. Conduct safety inspections and communicate hazards to local management.
• Ensure physical security by controlling access of associates and visitors.
• Inclusion in damage meeting with APM and OPS Director.
• Maintenance of all AP related equipment (radios cyberkey cctv protex etc).
• POS procedure noncompliance reporting to APM ensuring that all Policies and Procedures are being adhered to. Reporting of any operational issues to AP Senior Management that may potentially result in loss to the company. (chargeback inquiries operational shrink at POS)
• Monthly touchbase with APM and APAs to review training and outstanding concerns.
• Monthly maintenance of all AP related documents.
• Reporting of any theft to APM and interaction with local law enforcement.
• Daily review of Cegid reports and review with APM (negatives voids returns quota items).
• Supervision of all off site sales - Public and Employee.
• Partnership with floor management in the absence of APM.
• Key audits and management.
• Review of safe logs.

Supervisory Responsibility :

Budget Responsibility :

Decision Making Responsibility :

AP Supervisor will be tasked with determining associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e. no more than 3 items being shown to a client at a time; associate does not leave keys in drawer or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork etc.)

About You :

The range for this position is $28.77 - $31.79. Actual rates are determined based on the job location and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview :

Since 1837 Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create the constant search for beautiful materials the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès a house dedicated to making highly-crafted beautiful objects made to stand the test of time.

An independent family-owned company Hermès is dedicated to keeping production in France through its 42 workshops The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15000 people worldwide with over 6000 of the workforce being Hermès craftspeople engaged in making artisanal products nurturing a 180 year tradition of creativity and innovation.

At Hermès our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world a mission thats at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films Footsteps Across the World available on our website. Link here .

Our Commitment :

Family is at the heart of Hermès. At Hermès of Paris we are committed to being a Maison for All a home where we make efforts to generate support and advance the values of diversity inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris Inc. that applicants for employment are recruited selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited selected and hired without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable addition personnel procedures and practices with regard to training promotion transfer compensation demotion lay off or termination are to be administered with due regard to job performance experience and qualifications but without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. Hermès of Paris Inc. also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes including the following categories of PI : identifiers personal records commercial information professional or employment information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment. For additional details or if you have questions contact us at

Required Experience :

Manager

Key Skills

Customer Service,Facilities Management,Accountancy,Administration Support,Back Office Support,Arabic English Translation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 28 - 31