DME / Ortho Tech

Job Description

Job Description

Description : POSITION OVERVIEW :

The Durable Medical Equipment / Ortho Tech is a trained member of the physician support team who works with all health care professionals in delivering patient care and assuming all responsibilities related to and concerning DME, casting and splinting. It will include but not be limited to fitting, refitting, custom measurement, education, and patient satisfaction. The DME / Ortho tech provides the appropriate durable medical equipment and / or casting or splinting supplies for patients, in accordance with their benefits and / or approved exceptions with a focus on improving quality, efficiency and access.

This position will be functioning over a variety of offices, based on the daily needs of the business. OCC has numerous offices throughout the Denver Metro area, and this position will require movement between some of the offices.

ESSENTIAL FUNCTIONS :

• Provides excellent patient care by proper fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations in a compassionate and respectful manner.
• Assists in resolving patient DME, casting and / or splinting problems.
• Updates authorizations as needed or requested by physician / physician assistant involved in care of patient.
• Track and maintain up-to-date, accurate inventory and reorder documentation on equipment and supplies.
• Follow-up as necessary with appropriate clinicians to ensure that supplies, equipment etc. are delivered in a timely fashion.
• Produces, copies, faxes or mails equipment prescriptions as requested.
• Conducts follow-up telephone calls with patients to ensure satisfaction with equipment purchases / modification and tracks on a spreadsheet. Brings concerns to manager as necessary. .
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion
• Ensure that all necessary documentation and authorization is obtained as it relates to payer requirements
• Reliable transportation to work at a variety of OCC offices throughout the Metro area.

REQUIRED QUALIFICATIONS AND SKILLS :

WORKING CONDITIONS :

Requirements :