Service Supervisor

Service Supervisor Opportunity

Discover a career at Depot Connect International (DCI), a global leader in the Tank / ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC.

We are searching for a Service Supervisor to manage internal personnel and operations in a manner that provides for the optimization of resources and delivers world class customer service, resulting in the achievement of branch performance goals. This is a working Supervisor position.

Essential Job Functions :

• Interact with customers, assessing their service needs and quoting work as requested
• Delegate workloads and actively support growth
• Oversee the open order aging report ensuring final invoices are presented timely with every repair
• Oversee the scheduling and work flow through the shop
• Ensure employees are qualified to perform the work being assigned
• Interpret and insure that all NTTC, ASME / National Board and CFR regulations are followed
• Develop and maintain a high level of product knowledge within your staff
• Evaluate employee's skills and recommend training as required
• Review and present requisitions when additional tooling is required
• Maintain appropriate departmental staffing in balance with branches requirements
• Provide daily reporting and all other duties assigned by the Branch Manager
• Advise and assist in the hiring process for department staff
• Conduct performance evaluations annually or as required for department staff
• Know and enforce company policies and procedures

Skill Requirements :

DCI Benefits :