Cocktail Server Sartiano's Italian Steakhouse

The Cocktail Server is responsible for serving guests and assists the bar staff while providing prompt tableside service and genuine hospitality to everyone.  The Cocktail Server is the leader of their station and keeps the service team in constant communication. Cocktail Servers are responsible for all aspects of service and must hold themselves to the highest standards of service excellence. All duties are to be performed in accordance with departmental and property policies practices and procedures.

Key Responsibilities

Daily Operations

• Greet guests in a positive friendly manner and acknowledge all celebrations anniversaries birthdays and other special requests.
• Has complete knowledge and display mastery of any sprit brand behind the bar structure of the cocktail menu including ingredients method of presentation of specialty cocktails and standard cocktails classic cocktails all wines by the glass designated glassware terminology garnishes all non-alcoholic beverages specifications and allergies.
• Working knowledge of the particular characteristics and descriptions of every wine / champagne by the glass and major wines on the wine list.
• Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
• Responsible for taking beverage orders food orders and carrying out wine / beverage service.
• Forming growing and maintaining relationships with guests.
• Responsible for performing table maintenance by checking on the guest throughout service.
• Completing opening and closing side work.
• Maintaining health code standards.
• Maintain table cleanliness utilizing a silent service approach.
• Handling guest checks and other related financial transactions (itemize bills correctly and efficiently secure payment).
• Bid farewell to guests using guests name when known and encourage them to return.
• Maintain a level of professionalism.
• Anticipate the guests needs and respond appropriately with a sense of urgency.
• Maintain complete knowledge of all liquor brands beers and non-alcoholic selections available on the restaurant / lounge floor.
• Maintain complete knowledge of designated glassware and garnishes for each drink.
• Complete opening side duties : fold / stack cocktail napkins stock swizzle sticks straws matches line cocktail trays stock glassware restock supply cabinet inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
• Input all orders into POS system quickly and efficiently ensuring accuracy of all drinks and modifications.

Guest Services

Company and Department Responsibilities

Qualifications :

Additional Information :

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws confidential according to EEO guidelines.

Remote Work : No

Employment Type : Part-time

Key Skills

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Experience : years

Vacancy : 1