Receptionist

Join Our Franchise as a Receptionist-Dispatcher

Do you love helping people through difficult situations? Then, don't miss your chance to join our Franchise as a new Receptionist-Dispatcher. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage "Like it never even happened"! We're seeking someone who is GREAT on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then YOU may be our perfect HERO! As a valued SERVPRO Franchise employee, you will receive the opportunity to learn and grow.

Primary Roles and Responsibilities :

1. Receptionist

• Receive and enter lead calls and job referrals (FNOL)
• Perform excellent customer service
• Receive general phone calls and greet visitors
• Document calls for weekly call log report

2. Dispatch and Pending Follow-Up

3. Schedule Tracking and General Administration

Position Requirements

Hours

Benefits

Candidate must live in Norcross / Peachtree Corners area. Each SERVPRO Franchise is independently owned and operated.