Forward Deployed Engineer (Hayward)

About Us :

Turbalance AI is an innovative, emerging startup that transforms AI laws. We are a team of passionate problem-solvers who believe in what were building. We constantly push boundaries and embrace our inner nerds as we find new ways to tackle complex challenges. You will find a dynamic work environment here, with flat or even nonexistent hierarchies and the chance to take on responsibility from day one.

About the Role :

We're looking for a Forward Deployed Engineer to join our growing team! In this role, you'll be a key technical partner for our customers across the entire customer lifecyclefrom pre-sales technical support through onboarding, implementation, and ongoing enablement. If you're a technically versatile problem-solver with a passion for helping customers succeed and want to build a great company, we want to hear from you.

We're looking for candidates who can grow across both domains :

Infrastructure & DevOps Focused : Strong in infrastructure design, DevOps, software development, and performance analysis. Experience integrating products into mission-critical infrastructure with fluency in SLAs, system design, and incident response.

Systems & Network Processing Focused : Focused on network processing, data flows, device / system software design, and hardware integration. Background working with high-performance middleware or analytical software.

What You'll Do :

Customer Engagement & Enablement

• Guide customers through onboarding, ensuring they are fully prepared and proficient in using our solutions
• Conduct training sessions and develop enablement materials tailored to customer needs
• Proactively identify opportunities for customers to maximize platform value
• Act as a trusted technical advisor, offering best practices and solutions to common challenges

Technical Implementation & Support

Pre-Sales Technical Support

Cross-Functional Collaboration

What You'll Bring :

Bonus Points :

Why Join Us?

Competitive pay & perks because great work deserves great rewards.

Work on your terms flexible hours and remote-friendly culture.

Fast lanes, no red tape flat hierarchies and rapid decision-making

Make it happen - your ideas arent just heard they become reality.

Right place, right time be part of our growth story and build a career-defining legacy.

Globality design work with a diverse, international team across Germany and the US.

Work with the best work alongside exceptional engineers and raise the bar together.

Turbalance is an equal opportunity employer. We value and celebrate diversity while fostering an inclusive environment. We are committed to providing a workplace free from discrimination or harassment, regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.