Virtual Customer Relations Lead

Job Description

This role is designed for individuals with strong communication leadership who enjoy guiding clients through comprehensive educational conversations. You will take ownership of client interactions, ensuring each client receives clarity, professionalism, and personalized support. You will maintain structured workflows, track communication across multiple platforms, and provide premium customer guidance. You will also shape the client experience through confident communication and a polished consultative style that promotes long-term trust.

Requirements

U.S. citizen; strong communication leadership; organized; detail-focused; supervisory or high-level service experience preferred.

Benefits

Remote; leadership development; performance-based income.

Requirements

Requirements : Must be a U.S. citizen. Strong communication and people skills. Self-motivated, disciplined, and coachable. Ability to work independently and manage time effectively. Previous sales or customer service experience is a plus, but not required (training is provided).