Technical Writer 25-27941 Job at Genesis10 in Charlotte

Title: Technical Writer

Location: Charlotte, NC (hybrid 3 days/week onsite)

Duration: 6 months (with intention to extend)

Role Overview

• We are seeking an experienced Technical Writer with Financial Services experience to support technology, data, and platform teams in a highly regulated environment. This role partners closely with engineering, product, risk, compliance, and operations to produce clear, accurate, and audit-ready documentation.
• The ideal candidate has written technical content inside a bank or financial institution, understands SDLC and data platforms, and has begun leveraging AI tools to improve documentation quality, consistency, and efficiency.

Key Responsibilities

Create, edit, and maintain technical documentation including:

• System and application documentation
• Data flows, APIs, and platform overviews
• SOPs, runbooks, and operational guides
• Regulatory, risk, and audit-support documentation
• Translate complex technical concepts into clear, concise content for technical and non-technical audiences
• Collaborate with engineers, architects, data teams, and compliance partners
• Ensure documentation meets internal governance, risk, and regulatory standards
• Maintain documentation repositories (Confluence, SharePoint, Git-based repos, etc.)
• Use AI-powered writing tools to accelerate drafting, improve consistency, and enforce standards (e.g., ChatGPT, Copilot, Grammarly, internal AI tools)

Required Qualifications

• 5+ years of technical writing experience
• Financial services or banking industry experience required

Experience documenting:

• Applications, platforms, or data systems
• SDLC, cloud, APIs, or data pipelines
• Strong stakeholder management and communication skills
• Hands-on experience using AI tools for technical writing
• Experience working in Agile / Scrum environments

Preferred Qualifications

• Experience with data platforms, analytics, or cloud technologies
• Familiarity with regulatory or audit documentation
• Experience supporting large enterprise technology organizations