Field Service Technical Engineer
Hoffman Construction is a forward-thinking, self-performing builder specializing in technically complex, sustainable projects across advanced technology, mission critical, life sciences, healthcare, higher education, and commercial markets. Since 1922, we've grown from entrepreneurial roots into a multi-billion-dollar, employee-owned enterprise-now a dynamic family of companies with a national presence and a legacy of excellence.
At Hoffman Construction, your potential has room to grow. Whether you're on a jobsite or in a corporate office, you'll be empowered to take initiative, explore new paths, and shape the future of construction. We believe in building opportunity together-by unlocking talent, inspiring innovation, and driving forward the ideas that make a difference.
Join us and benefit from :
- Competitive pay and advancement opportunities
- Ongoing professional training and development
- Comprehensive benefits-including free primary care for you and your family through our dedicated clinics, health insurance, paid time off, and a generous retirement plan.
- A culture rooted in inclusion, collaboration, and respect.
We're hiring across all departments. Discover your future with us.
Position Summary :
The Field Service Technical Engineer will provide technical support for the project site team. This is a hands-on position working closely with corporate IT, onsite project team members and 3rd party contractors.
Essential Responsibilities :
Install, troubleshoot & repair hardware, software, & peripheral equipmentAssist / manage site-wide network setup and supportAssist with jobsite trailer mobilization and demobilization as requiredWork with site team to proactively address and resolve service requests and / or to gather information necessary to resolve service requests.Communicate with other IT team members to resolve issues and expedite workWork with 3rd party vendors / support as neededManage service tickets in IT ticketing systemEffectively determine when to escalate an issueWilling to work during non-business hours when necessary to support site moves, local network upgrades, etc.Salary Range : $56,000.00 - $78,400.00 +12% geo-uplift and additional compensation for temporary relocation of $4000+ / month
Qualifications :
Professional Experience and EducationMinimum of 5 years technical support experience troubleshooting, diagnosing, and repairing PC's, printers, peripherals, networks, and voice / data connectivityMinimum of 3 years experience coordinating, planning & execution of jobsite office mobilizations, moves and demobilizationsPosition Related SkillsIn depth knowledge of networking topology, routers, switches, WAPs, etc.In depth knowledge of Microsoft Windows Desktop OS, Server OS & O365 applicationsStrong analytical and problem-solving skillsMust be able to work multiple tasks and between a variety of environmentsMust be a strong team player, self-starter, flexible and be able to work well with a variety of personalities, with minimal instruction, and minimal direct supervisionMust be well organized.Must be willing to travel to support other jobsitesWilling to train and certified to operate mobile lift platformsConstruction-related industry experience a plusPhysical and Mental Requirements :Standing / Walking / Sitting : Workday is combination of sitting / walking and standing ?Legs : Must be able to climb stairs - 5% of dayHands / Arms : Constant use of hands / fingers for mouse / keyboard / computer use ?Vision : Visual acuity in near, mid and far range vision. Color vision, peripheral vision, depth perception, hand / eye coordination?Hearing : Sufficient to hear conversational levels in person and over the telephoneSpeech : Sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone and radio ?Lift / Carry : Up to 40lb computer / drawings- minimal?Bending / Twisting : Minimal?Kneeling / Crouching / Crawling : MinimalMust be able to climb ladders (fixed access and step) -MinimalWork at an elevated height- MinimalConstant mental alertness, accuracy, and attention to detail required?Must be able to work independently, make decisions, and follow through on all assignments?Must use creativity, independent judgment, and organizational and problem-solving skills to determine best method to accomplish desired results?Must be able to plan and organize work?Must possess strong organizational and computer use skills and have a high level of competency to read / write / speak English, and communicate with coworkersLicensed to drive a company vehicleApplication review will consider without limitation the following criteria : qualifications, education, and experience specific to the job description / duties as well as prior experience with Hoffman Construction. Applicants must be able to pass the Hoffman Drug and Alcohol test.
Hoffman Construction is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
Please note, we are not able to offer sponsorship for this position.