Staff Technical Writer, Platform

RDQ426R241

At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business.

More about the team:

Join Databricks in a period of tremendous growth and innovation. Technical writers here play a critical role in our customer success. You will apply your considerable writing, data, and other technical skills to create compelling content that shows data scientists, data engineers, and data analysts how to use Databricks.

The role:

To succeed in this role, you will have experience with data products and the ability to learn new technologies quickly. You are passionate about instructional writing, with a focus on clarity. You take an information architect's approach to organizing material.

The work is fast-paced, but you maintain your attention to detail and advocacy for the customer. If you’re excited to work with some of the industry’s brightest innovators in data and AI, we want to talk to you.

The impact you will have:

• Collaborate closely with engineers and product managers to develop effective, customer-focused documentation.
• Collaborate closely with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and other scenario-based guidance.
• Guide the development of an information architecture that organizes content around customer use cases.
• Use data to develop insights that drive planning, prioritization, and improvements.

What we look for:

• 6+ years of documenting sophisticated technologies for developers and software engineers, or similar work experience.
• Ability to work in person in either our Bay Area or Seattle area offices.
• Enthusiastic about the investigative side of technical writing: skilled at tracking down elusive details and transforming them into clear, useful information for the customer.
• Strong collaboration and communication skills.
• Expertise in technical writing tools and style: maintaining a consistent voice, a clear and engaging tone, and a solid grasp of grammar and usage rules.
• Experience working with data products, cloud computing, and SQL.
• Demonstrated understanding of information architecture concepts and how to apply them to a constantly changing website.
• Proven project management skills.
• Proficiency in Markdown-style formats with Git and GitHub.
• Experience using data and customer feedback to drive decision-making.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page .

Zone 2 Pay Range$138,100—$189,850 USD