Branch / Retail Banking Clerk
We are looking for a dedicated Branch / Retail Banking Clerk to join our team in Akron, Ohio. In this contract to permanent position, you will play a key part in delivering excellent customer service while managing essential banking operations. This position offers an opportunity to grow within a dynamic and supportive environment.
Responsibilities :
- Handle cash transactions accurately and efficiently, ensuring compliance with banking policies.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Process deposits, withdrawals, and other banking transactions with attention to detail.
- Assist customers with account-related questions and offer solutions to meet their needs.
- Maintain proper records and documentation for all transactions.
- Utilize computer systems to input data and manage banking operations effectively.
- Collaborate with team members to ensure seamless branch operations.
- Uphold security measures and safeguard sensitive customer information.
- Identify and escalate any discrepancies or potential issues to management.
- Support the branch in meeting its operational and customer service goals.
Requirements :
Proven experience in cash handling and bank operations.Strong customer service skills with a focus on problem-solving.Proficiency in basic math to ensure accuracy in transactions.Familiarity with computer systems and software used in banking.Ability to work efficiently in a front-line role.Detail-oriented with excellent organizational skills.Capability to address and resolve customer inquiries professionally.Previous experience in retail banking is preferred.Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.