ELTD Program Manager

Enterprise Learning & Talent Development Program Manager

This is a remote role that may be hired in several markets across the United States.

The Enterprise Learning & Talent Development Program Manager plays a pivotal role in ensuring the successful execution, governance, guidance, reporting, and continuous improvement of enterprise learning and development programs. This role oversees operations and reporting infrastructure that drive development across the organization while maintaining compliance with banking regulations and organizational policies. A critical component of this role involves robust data management, analytics and reporting ensuring that all learning and compliance metrics are accurate, auditable, and aligned with enterprise risk and compliance frameworks.

Responsibilities

Reporting :

• Own enterprise-wide learning reporting strategy defining metrics, reporting cadence, and data standards that align with enterprise compliance and risk frameworks
• Collaborate with the HR Technology team to design and utilize robust dashboards and recurring reports to track learning participation, completion, overdue metrics, and compliance exceptions at enterprise, business unit and employee levels; Produce quarterly and annual ELTD summary reports.
• Deliver regular reports to evidence Compliance training completions to senior managers, Compliance, Risk Committees, HR Governance, and other internal teams
• Develop dashboards and metrics to measure learner engagement, completion, impact, learner experience and ROI

Governance, Risk, and Data Integrity :

Operations :

Qualifications

Bachelor's Degree and 8 years of experience in Project management or Program management OR High School Diploma or GED and 12 years of experience in Project management or Program management

Additional Requirements :

Education & Experience

Skills & Competencies

Preferred Qualifications

The base pay for this position is generally between $113,543 and $151,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.