Senior Customer Facing Software Engineer

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

The Team : You will be joining the newly formed Forward Deployment Engineering (FDE) team within Adobes Digital Experience organization. As part of a key innovation initiative our mandate is to bridge the gap between product engineering and real-world implementation. We are a team of world-class engineers dedicated to solving the most complex challenges for the worlds largest companies ensuring they extract maximum value from the Adobe ecosystem.

The Opportunity : This is an opportunity to be a technical ambassador for Adobe. You will split your time between deep technical work and on-site collaboration with the engineering teams of global industry leaders. If you are passionate about customer empathy and technical excellence this role offers the best of both worlds : the excitement of a startup-style environment with the resources and scale of Adobe. Come help us build the future of digital experiences one customer success story at a time.

What Youll Do :

Design implement and co-own features based on customer requirements prioritizing performance scalability and reliability.

Develop production-ready code for highly available systems SaaS applications and RESTful APIs.

Ensure high standards of quality including robust testing and observability .

Collaborate effectively with technical leads product management and other engineers to deliver solutions meeting business and customer objectives .

Contribute to root cause analysis during service outages.

Stay ahead of the curve on relevant technologies within the Adobe ecosystem and the broader industry.

Drive tasks with strong ownership clarity and precision.

Participate in technical discussions regarding customer needs and implementation approaches.

Mentor other engineers on customer-facing delivery solution design and best practices for integrated solutions in production.

What You Bring :

5 years of software engineering experience with strong skills in Java or Scala and frameworks like Spring Boot.

An inventive mind that is looking for the best solutions to the most interesting problems.

Expertise in designing and implementing RESTful web services.

Solid understanding and hands-on experience with relational and NoSQL databases

Experience building and maintaining large-scale distributed systems and data processing pipelines (e.g. experience with Kafka Spark Hadoop is valuable).

Strong problem-solving skills and the ability to model solutions for complex technical challenges.

Excellent verbal and written communication skills with the ability to articulate technical concepts clearly.

Experience working effectively in cross-functional teams.

Situational awareness and experience handling technical discussions including navigating differing viewpoints or requirements professionally.

A strong sense of ownership innovation and commitment to delivering high-quality results.

Comfortable with 10%-25% travel to build relationships with customers

Desired Extras :

Experience with cloud platforms (AWS Azure) Microservice Architecture Databricks Snowflake Airflow .

Knowledge of JavaScript / TypeScript (React / ).

Experience with Containers and CI / CD systems like Argo CD and GitOps .

Knowledge of applied GenAI and ML with proficiency in Python

AI development understanding

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$257550 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices :

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado :

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts :

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law. Learn more.

Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call .

Required Experience :

Senior IC

Key Skills

Debugging,Remote Access Software,IT Service Management,IOS,Multithreading,VPN,Neo4j,FISMA,SSO,Github,Google Suite,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 139000 - 257550