Talent.com
Junior Technical Support Engineer
Junior Technical Support EngineerScale AI • Austin, Texas, United States
[error_messages.no_longer_accepting]
Junior Technical Support Engineer

Junior Technical Support Engineer

Scale AI • Austin, Texas, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD / hr and additional rewards based on quality of submission.

Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it’s trained on. That’s why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.

We’ve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.

What you will be doing

We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.

  • Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
  • Use the tool of rubrics to address user needs in a structured way.
  • Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
  • Contribute across projects depending on your specific skillset and experience.

What we’re looking for

  • Education : Bachelor’s degree or higher (or currently enrolled).
  • Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
  • Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
  • Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs.
  • Nice to Haves :

  • Experience in fields like literature, creative writing, history, philosophy, theology, etc.
  • Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
  • Interest or background in AI, machine learning, or creative tech tools.
  • Compensation and benefits

    Earn up to $15 USD / hr, paid out weekly

    Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM

    Free access to

    Model Playground

    Interact, experiment and engage with leading large language models free of cost

    Flexible schedule and

    time commitment

    No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours / week, up to 40 hours working from home

    Join a global community of

    Coding experts

    Join a global network of experts contributing to advanced AI tools

    Disclaimer : For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

    Equal Opportunity Employer : Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.

    [job_alerts.create_a_job]

    Technical Support Engineer • Austin, Texas, United States

    [internal_linking.similar_jobs]
    Technical Customer Support Engineer

    Technical Customer Support Engineer

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Technical Customer Support Specialist.Key Responsibilities Triaging customer issues and debugging problems related to the AI platform Collaborating with engineering an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Junior Software Engineer - Top 25 CS Degree

    Junior Software Engineer - Top 25 CS Degree

    Simplex • Austin, TX, US
    [job_card.full_time]
    We are working with a local Austin company that is hiring candidates who have graduated with a Computer Science or related technical Bachelors Degree from a top school globally.This role is On-site...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Linux Technical Support Engineer

    Linux Technical Support Engineer

    Source One Technical Solutions • Austin, TX, United States
    [job_card.full_time]
    Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX.Job Title : Te...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff SW Engineer, Full-Stack

    Staff SW Engineer, Full-Stack

    Visa • Austin, TX, United States
    [job_card.full_time]
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams. Key Responsibilities Serve as a primary technical contact for customers, i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Support Engineer

    Technical Support Engineer

    Lansweeper • Austin, TX, US
    [job_card.full_time]
    Lansweeper continues to expand its global customer base — from small businesses to large enterprises — across environments ranging from simple to highly complex. To support this growth, we’re seekin...[show_more]
    [last_updated.last_updated_30]
    Service Engineer (27775)

    Service Engineer (27775)

    Supermicro • Austin, TX, United States
    [job_card.full_time]
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal Software Engineer

    Principal Software Engineer

    Procore • Austin, TX, United States
    [job_card.full_time]
    Procore's Product & Technology Team.Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innov...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Linux Technical Support Engineer (Austin)

    Linux Technical Support Engineer (Austin)

    Source One Technical Solutions • Austin, TX, US
    [job_card.part_time]
    Source One is a consulting services company and were currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX.Job Title : Tec...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Support Engineer - EUV

    Technical Support Engineer - EUV

    ASML US, LLC • Austin, TX, United States
    [job_card.full_time]
    ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips.We design, develop...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Junior Services Implementation Engineer

    Junior Services Implementation Engineer

    Olezka Global • Austin, TX, United States
    [job_card.full_time]
    Position Title : Junior Services Implementation Engineer .Location : Austin, TX (Preferred) — Open to candidates across Texas . Travel : Up to 80% (Domestic; frequent travel to CA, NV, TX, AZ, FL, NY, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Junior Simulation Engineer

    Junior Simulation Engineer

    Energy Impact Center • Austin, Texas, United States, 78701
    [job_card.full_time]
    Last Energy seeks a Simulation Engineer to play a crucial role in using simulation software to model and simulate nuclear power plant operations. This position offers an exciting opportunity to delv...[show_more]
    [last_updated.last_updated_30]
    Support Engineer I

    Support Engineer I

    Alliance Technical Group • Austin, TX, United States
    [job_card.full_time]
    Alliance Technical Group is a leading provider of systems and services for stack emissions monitoring at power plants and other industries nationwide. We are committed to delivering innovative solut...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff Site Reliability Engineer, (Python Development)

    Staff Site Reliability Engineer, (Python Development)

    Visa • Austin, TX, United States
    [job_card.full_time]
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Firmware Engineer - Junior - Austin, TX (Hybrid)

    Firmware Engineer - Junior - Austin, TX (Hybrid)

    Sunrise Systems • Austin, Texas, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Firmware and IP Systems Engineer.Interview Process : MS Teams Video.Top 3-5 Must Have Skills for this role : .The Client Strategic Silicon Solutions Business Unit, Power Firmware and Systems Engineeri...[show_more]
    [last_updated.last_updated_variable_days]
    Junior Services Implementation Engineer (Austin)

    Junior Services Implementation Engineer (Austin)

    Olezka Global • Austin, TX, US
    [job_card.full_time] +1
    Position Title : Junior Services Implementation Engineer.Location : Austin, TX (Preferred) Open to candidates across Texas. Travel : Up to 80% (Domestic; frequent travel to CA, NV, TX, AZ, FL, NY, and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Junior Technical Operations Analyst

    Junior Technical Operations Analyst

    Scale AI • Austin, Texas, United States
    [job_card.full_time]
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Austin, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]
    [last_updated.last_updated_30] • [promoted]