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Day - 08 Hour (United States of America) This is a Stanford Health Care job.
A Brief Overview
The Performance Improvement Project Manager manages small to medium sized performance improvement initiatives as well as the design, development, and implementation of Process Improvement Programs across the Hospital, and is accountable for achieving excellence in these areas to create measureable, sustainable change. This position also works with Performance Improvement Analysts on assignments, and manages the analytic approach to meet project objectives.
Locations
Stanford Health Care
What you will do
- Analyzes operational and procedural problems, and develops, recommends, and implements proposed solutions.
- Collaborates with operational leadership and manages process improvement programs that support various areas of the hospital
- Generates hypotheses, analytic approaches, and work plans for assigned work streams at the department and service level.
- Leads, develops, and manages Performance Improvement product offerings and department infrastructure.
- Monitors external trends and how they impact the hospital, as well as provides external context to deliver enterprise and center of excellence solutions
- Monitors the impact and value of performance improvement programs, and identifies continuous improvement opportunities.
- Provides leadership for improvement programs for departments, and project team members by defining intent of programs and overseeing development deliverables to ensure project goals are met.
- Provides support and advice to Management engaged in transformation initiative throughout the hospital.
- Trains, coaches, and mentors department staff as well as other hospital employees as needed on Process Improvement principles and relevant tools
Education Qualifications
Bachelor's degree in a work-related discipline / field from an accredited college or universityExperience Qualifications
Five (5) years of progressively responsible and directly related work experience in process improvement including Lean.Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.Required Knowledge, Skills and Abilities
Ability to act as both a thought leader and operational expert around process and service transformationAbility to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communicationAbility to establish and maintain effective relationships with widely diverse groups, includingindividuals at all levels both within and outside the organization and gain their cooperationAbility to perform standard business math, financial data and make simple projectionsAbility to plan, organize, motivate, mentor, direct and evaluate the work of othersAbility to provide leadership and influence othersAbility to resolve conflicts and / or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationshipsKnowledge of inpatient and clinic operations and how it relates to labor productivityKnowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniquesKnowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and OutlookKnowledge of principles of business and management strategic planning, leadership development, and education techniquesLicenses and Certifications
NoneThese principles apply to ALL employees :
SHC Commitment to Providing an Exceptional Patient & Family Experience
Know Me : Anticipate my needs and status to deliver effective careShow Me the Way : Guide and prompt my actions to arrive at better outcomes and better healthCoordinate for Me : Own the complexity of my care through coordinationEqual Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale : Generally starting at $55.85 - $74.00 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.