Care Coordinator for ABA Company Bilingual Spanish speaking

Bilingual Care Coordinator (Spanish) : support families, streamline care, grow your future.

About Us

United Care ABA is a fast-growing company delivering ABA therapy services to children and families. As we rapidly expand, the Bilingual Care Coordinator role offers the opportunity to join early, make an impact, and grow in a supportive, mission-driven environment. If you thrive on helping others and keeping things running smoothly behind the scenes, this is your moment.

The Role

As a Bilingual Care Coordinator, you’ll be the key connection between families, clinicians, and technicians—helping ensure care is delivered seamlessly. You’ll manage schedules, troubleshoot service issues, and provide consistent, clear communication in both English and Spanish. You’ll also support insurance follow-ups and administrative needs that keep families supported and providers focused.

This is a frontline operations role with real impact. You’ll be trusted to solve problems, anticipate needs, and ensure no detail gets missed. For someone who takes pride in clear communication, fast follow-up, and meaningful work—there’s room to grow quickly.

What You’ll Do

Serve as the go-to contact for families, providers, and BCBAs—especially for Spanish-speaking families

Manage provider-parent schedules, cancellations, and service changes

Log services accurately and on time to support payroll and billing workflows

Handle provider questions around admin, billing, or scheduling needs

Follow up urgently on insurance issues to avoid delays in care

Keep families informed, reassured, and supported throughout the care journey

Anticipate issues before they become problems and work quickly to resolve them

What We’re Looking For

Spanish bilingual (required)

Prior experience in care coordination, healthcare admin, or ABA (strongly preferred)

Excellent communication and organizational skills

Confident using phone, text, and email to connect with families and staff

Calm under pressure and detail-oriented in fast-paced situations

Compassionate, responsive, and committed to high-quality service

Why United Care ABA

Competitive pay

Newly renovated Brooklyn office

Join a high-growth startup with real advancement opportunity

Help build something that truly matters from the ground up