Customer Support Representative - $1,000 New Hire BonusAlorica • Tucson, AZ, United States
Customer Support Representative - $1,000 New Hire Bonus
Alorica • Tucson, AZ, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High school diploma or GED Must live within 25 miles from 1650. S. Research Loop Tucson, AZ Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening / comprehension skills Professional and courteous Customer oriented Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Constant sedentary work Health, dental, and vision coverage / HSA PTO Optional daily pay or weekly pay 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits
Position : Customer Service Representative
Location : 1650 S. Research Loop, Tucson, AZ
Terms : Full-time ; Onsite ; Must live within 25 miles from 1650. S. Research Loop Tucson, AZ
Pay : $17 / hr ; $1,000 New Hire Bonus
Join Team Alorica
At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!
But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
- Assist customers with issues and concerns they are experiencing during the use of the product and / or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
Qualifications
Work Environment
Physical Demands
Benefits
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