Talent.com
Patient Services Representative- Oakland
Patient Services Representative- OaklandUPMC • Pittsburgh, PA, US
[error_messages.no_longer_accepting]
Patient Services Representative- Oakland

Patient Services Representative- Oakland

UPMC • Pittsburgh, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

University Of Pittsburgh Physicians Hiring Full-Time Patient Services Representative

University Of Pittsburgh Physicians is hiring a full-time Patient Services Representative to help support our ENT department.

Hours :

  • Monday-Friday daylight

Location :

  • UPMC Presbyterian Hospital

    • What Can You Bring To UPMC?

  • Contribute to UPMC's mission of Life Changing Medicine
  • Set the standards for the level and quality of care for the care delivery team
  • Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members.
  • Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care.
  • Demonstrate a commitment to the community and to your health care profession

    • What Can UPMC Do For You?

  • A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
  • Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
  • Work life balance to help manage other important aspects of your life such as : PTO, wellness programs, paid parental leave
  • Competitive pay for the work that you do base pay, merit, and premium pay

    • Purpose :

    A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.

    Responsibilities :

  • Provide a warm greeting for all patients
  • Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
  • Collect copayments and any other applicable patient payments at the point of service
  • Confirm and / or update patient registration information at checkout
  • Schedule follow-up appointments within the practice at checkout
  • Schedule or connect patient to resources to schedule for ancillary services at checkout
  • Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
  • Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
  • Register patients in Biometrics (fingerprint recognition) program and explain benefits
  • Promote MyUPMC patient portal and assist patients in registration when applicable
  • Assist patients in education of financial responsibility and connect them to advocacy resources as needed
  • Confirm / verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
  • Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
  • Appropriately distribute / triage phone calls to other areas and / or clinical providers
  • Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
  • Performs in accordance with system-wide competencies / behaviors.
  • Performs other duties as assigned.

    • UPMC is an Equal Opportunity Employer / Disability / Veteran

    Licensure, Certifications, and Clearances :

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
    • [job_alerts.create_a_job]

    Patient Service Representative • Pittsburgh, PA, US

    [internal_linking.similar_jobs]
    Patient Service Specialist-Gastroenterology- Full Time

    Patient Service Specialist-Gastroenterology- Full Time

    Guthrie • Pittsburgh, PA, US
    [job_card.full_time]
    The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards.The Patient Service Spe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Home Health Physical Therapist

    Home Health Physical Therapist

    Growing Room Child Development Centers • Bridgeville, PA, United States
    [job_card.full_time]
    Join Gallagher Home Health Services as a Home Health Physical Therapist (PT) in the South Hills of Pittsburgh - Sign-On Bonus!. As a Physical Therapist with Gallagher Home Health, you will evaluate,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Circle K Stores • McKeesport, Pennsylvania, USA
    [job_card.part_time]
    Store : 2414 5th Avenue McKeesport Pennsylvania 15132.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged work ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Services Manager

    Client Services Manager

    AmeriBest Home Care, LLC • Pittsburgh, PA, US
    [job_card.full_time]
    AmeriBest Home Care is dedicated to providing high quality home care services to valued members of our community.The Client Services Manager is a vital contributor to AmeriBest’s vision and m...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Services Manager I

    Client Services Manager I

    Free Market Health • Pittsburgh, Pennsylvania, United States, 15222
    [job_card.full_time]
    Founded in 2019 and headquartered in Pittsburgh, PA, Free Market Health supports forward-thinking payers and specialty pharmacies of all sizes who need to operate in a complex and opaque market.We ...[show_more]
    [last_updated.last_updated_variable_days]
    Physical Therapist Home Health - Part-Time - South Hills

    Physical Therapist Home Health - Part-Time - South Hills

    Bridges Therapy Associates • Pittsburgh, PA, US
    [job_card.full_time]
    HOME HEALTH – PART-TIME (South Hills, Pittsburgh, PA).Bridges Therapy Associates, LLC.Due to strong community support, Bridges Therapy Associates is seeking a Part-Time Home Health Physical T...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $1,501 per week in Philadelphia, PA

    Travel Physical Therapist (PT) - $1,501 per week in Philadelphia, PA

    Ardor Health Solutions • West Deer Twp, PA, United States
    [job_card.full_time]
    Location : Philadelphia, PA Setting : SNF UNIT Employment Type : Traveler Ardor Health Solutions is looking for a Physical Therapist to join our travel team in a SNF UNIT setting, in Philadelphia, PA!...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Account Representative

    Patient Account Representative

    Credit Management Company • Pittsburgh, PA, United States
    [job_card.full_time]
    CMC is a full-service accounts receivables company that has been in business for over 50 years providing superior customer service to our clients. Due to our continued growth and success we have imm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Ambassador (Full Time)

    Patient Ambassador (Full Time)

    Compass Group Careers • Pittsburgh, Pennsylvania, USA
    [job_card.full_time] +1
    We are hiring immediately for a full time.Allegheny General Hospital - 320 E North Avenue Pittsburgh PA 15212.Note : online applications accepted. Monday - Friday and every other weekend hours may va...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Advocate - Pittsburgh, PA

    Patient Advocate - Pittsburgh, PA

    Patient Funding Alternatives • Pittsburgh, PA, US
    [job_card.full_time]
    ChasmTeam is partnering with a growing national company, to build a team that provides real benefits to patients! We are seeking hard working, self starters who enjoy a challenge as we work togethe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Services Manager

    Client Services Manager

    365 Health Services • Pittsburgh, PA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    J O B D E S C R I P T I O N : .The Client Services Manager sources, screens, hires and retains qualified healthcare professionals to meet the office’s business needs.The CSM develops rela...[show_more]
    [last_updated.last_updated_30]
    Patient Services Representative (Weekends)

    Patient Services Representative (Weekends)

    US Fertility, LLC • Wexford, PA, US
    [job_card.full_time] +1
    Enjoy what you do while contributing to a company that makes a difference in people’s lives.Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Pharmacist, Patient Service Center

    Clinical Pharmacist, Patient Service Center

    J&J Family of Companies • Pittsburgh, PA, United States
    [job_card.full_time]
    At Johnson & Johnson,?we believe health is everything.Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Pharmacist, Patient Service Center

    Clinical Pharmacist, Patient Service Center

    Johnson & Johnson • Pittsburgh, Pennsylvania, USA
    [job_card.full_time]
    At Johnson & Johnsonwe believe health is everything.Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service Representative

    Client Service Representative

    CRJ Consulting, LLC • Pittsburgh, PA, US
    [job_card.full_time]
    Join CRJ Consulting, LLC as a Client Service Representative to enhance client relationships and support our marketing and sales initiatives. CRJ Consulting, LLC is a dynamic sales and marketing firm...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    PRN Physical Therapist- PT

    PRN Physical Therapist- PT

    BrightStar Care of North Hills / Pittsburgh • Pittsburgh, PA, United States
    [job_card.full_time]
    Come join BrightStar Care, a client-centric team that holds value in serving with passion.Our higher-standard way has brought BrightStar to the top of Home Health care and we want individuals with ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist Home Health

    Physical Therapist Home Health

    Interim HealthCare • Glassport, PA, United States
    [job_card.full_time] +1
    Discover a new lane in therapy where treatments are personal and outcomes are optimal.As a Home Health Physical Therapist, you'll help patients regain their strength, manage their pain and reach th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Guest Services Representative - Rivers Casino Call Center

    Guest Services Representative - Rivers Casino Call Center

    Rivers Casino • Pittsburgh, PA, US
    [job_card.full_time]
    Guest Services Representative - Rivers Casino Call Center.Join our team at Rivers Casino as a Guest Services Representative in our fast-paced and dynamic call center. As a key point of contact for o...[show_more]
    [last_updated.last_updated_30] • [promoted]