Information Technology Member Services Representative

Overview

DEPARTMENT: Education

REPORTS TO: Education Technology Specialist

SUPERVISES: N/A

STATUS: Non-Exempt

SCHEDULE: Part-Time / Technology Center is open Monday – Thursday noon- 8 PM / Friday noon to 7 PM and Saturday noon to 5 PM. Must have open availability during this time.

FUNCTION: The Tech Center Member Services Representative will serve as part of the Kroc Center Education Department. They will function in a team environment and be a role model to both youth and adults. In conjunction, they will keep as a priority, the educational nurturing of each individual, child or adult that they work with; promoting the Christian faith and values in keeping with the Mission of The Salvation Army.

Responsibilities

DUTIES:

General

• Providing a safe, clean and welcoming learning environment for staff and guests
• Monitoring groups of students in a collaborative setting
• Communicate effectively with the Education Team
• Encouraging participation of students of all ages
• Sharing technology skills with youth and adult participants
• Serving as an instructor during Educational Programs

Assist in Programs related to the Tech Center and Education Programming

• monitor the equipment used in the TC, if in need of repair, updating software, maintenance, etc consult w/ the Education Technology Specialist concerning the best way to proceed
• strong computer skills as it relates to using technology to assist individuals
• good communication skills and team collaboration skills
• may be called upon to assist with the After School Program and Summer Camps.

Assist Administration related to the Tech Center

• Supporting the Education Technology Specialist and the Education Program Specialist in meeting state standards to ensure quality programs
• Collecting and maintaining statistics as they relate to the use of the Technology Center.
• Meeting the goals set by the Director of Education to support our local schools
• All other duties as deemed necessary and appropriate by the Director of Education.

Qualifications

MINIMUM QUALIFICATIONS:

• Strong computer skills as it relates to using technology to teach and instruct individuals
• Genuine interest in helping others to learn basic computer and photography skills
• An enthusiasm for working with youth
• Good communication skills and team collaboration skills

The Salvation Army’s Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible. Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christand to meet human needs in His name without discrimination.