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Drive-Thru Manager (5am-5pm or 11am-11pm Shift)
Drive-Thru Manager (5am-5pm or 11am-11pm Shift)Chick Fil A • Atlanta, GA, US
Drive-Thru Manager (5am-5pm or 11am-11pm Shift)

Drive-Thru Manager (5am-5pm or 11am-11pm Shift)

Chick Fil A • Atlanta, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Drive-Thru Manager (5 AM- 5PM or 11 AM-11 PM Shift Mon-Sat)

Pay$ 45k

Let Us Invest In You!

Join a team that serves more than just great food – we serve our community with purpose and excellence.

We are seeking a Drive-Thru Manager who embodies servant leadership, creates a positive team culture, and strives for operational excellence. This leader will oversee the morning drive-thru operations, ensuring that our guests receive fast, friendly service in a clean, organized environment. This role is ideal for someone passionate about driving business growth, leading a team, and delivering results.

Key Responsibilities Operational Excellence

  • Oversee the entire drive-thru operation, including outdoor meal delivery, order taking, and window service.
  • Implement and monitor drive-thru strategies (e.g., IPOS, weather adaptations, beverage / dessert assembly, tornado bagging).
  • Ensure service times, order accuracy, and sales goals are met daily.
  • Maintain a clean and safe environment in compliance with company standards.

Leadership & Team Development

  • Train, coach, and develop team members, focusing on drive-thru execution and customer service.
  • Provide ongoing feedback and support to foster a motivated and high-performing team.
  • Lead by example in creating a positive, customer-centric work environment.
  • Conduct quarterly performance evaluations and provide ongoing training to team members.

    • Administrative Duties

  • Manage team scheduling, break strategies, and position setups for the drive-thru shift.
  • Track team attendance and handle resource management (equipment, small wares, technology).
  • Participate in weekly operational meetings to review performance and set goals.

    • What We’re Looking For

  • A servant leader who is passionate about developing people and growing the business.
  • Strategic thinker with a goal-oriented mindset and a track record of leadership success.
  • Strong communication skills, with the ability to handle difficult situations and lead by example.
  • Data-driven and results-oriented, able to adapt and make quick decisions.
  • A friendly, outgoing attitude and the ability to motivate others.

    • Skills & Qualifications

  • Availability Window : Monday – Saturday, 5 : 00 AM – 5 : 00 PM or 11 AM -11 PM
  • Experience : 2+ years of management experience, preferably in a fast-paced, customer-service-oriented environment.
  • Requirements : Must be able to open the restaurant; Friday and Saturday availability required.
  • Preferred Skills : Knowledge of drive-thru operations, ability to manage high car counts, and experience leading a team.

    • Note : Exceptions to any requirement can be made at the discretion of the Operator.

    Why Work with Us?

  • Opportunity to grow with a respected brand known for its commitment to leadership and service.
  • Ongoing training and development in the restaurant industry.
  • Be part of a team that values community and provides a positive work environment.
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