Cruise Director - Dutch Speaking

Description

Key Job Responsibilities

• Host and deliver engaging live programming, including event introductions, game shows, trivia, enrichment talks, culinary demonstrations, and special presentations in both English and Dutch.
• Lead signature events such as the Welcome Show with the full cast, Gala Nights, the Orange Party, Mariner events, and marquee game shows.
• Champion the guest experience by overseeing the daily entertainment schedule and ensuring programs are delivered with consistency and polish.
• Serve as a visible ambassador throughout the ship, setting guest expectations with accurate and timely information.
• Lead the activities team, including the Assistant Cruise Director, Activities Crew, and Youth Host, providing direction, coaching, and accountability.
• Foster teamwork and collaboration within the department, building an environment that supports both team success and guest satisfaction.
• Collaborate with the Entertainment Director on program planning, hosting assignments, and overall execution.
• Guide team members in developing stage presence, performance skills, and guest interaction.
• Oversee administrative responsibilities including scheduling, timekeeping, evaluations, and in-port manning compliance.
• Ensure compliance with company policies, safety protocols, security, and environmental regulations.
• Maintain a professional appearance in line with company dress and grooming standards.
• Utilize the Daily Program and Navigator App to guide guests to events and encourage participation.
• Support port arrival logistics and provide information to guests as needed.
• Deliver impactful guest experiences on the World Stage, ensuring events meet performance and operational standards.

Experience

• Must be fluent in Dutch.
• Bachelor’s degree in business, communications, hospitality, or related field of study, or equivalent professional experience
• Three years of experience in guest service, hospitality, or entertainment-related fields
• Exceptional verbal, written, and presentation skills both on stage in front of large audiences and in smaller, more personal settings
• Ability to work effectively both independently and as part of a team
• Experience using computers for a variety of tasks
• Competency in Microsoft applications including Word, Excel, and Outlook
• Knowledge of scheduling, file management, and other administrative procedures
• Ability to work within tight deadlines and adapt to changing schedules

• Prior experience as a Cruise Director, Assistant Cruise Director, or senior entertainment leader on a premium or luxury cruise line
• Demonstrated ability to lead, coach, and inspire a diverse onboard team, with accountability for scheduling and performance management
• Strong public speaking, hosting, and storytelling skills with a polished, guest-service–oriented presence
• Proven success curating and executing daily activity programming that resonates with a mature, well-traveled guest demographic
• Experience collaborating cross-functionally with hotel, entertainment, and operational leaders to deliver seamless, high-quality guest experiences