Talent.com
Front Office Representative
Front Office RepresentativeHOPCo | Healthcare Outcomes Performance Company • Mesa, AZ, US
Front Office Representative

Front Office Representative

HOPCo | Healthcare Outcomes Performance Company • Mesa, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Front Office Representative

Job Category : Clinic Support

Supervisor : Susan Richardson

Requisition Number : FRONT011424

Posted : December 4, 2025

Full-Time

On-site

PT Mesa, Mesa, AZ 85202, USA

Description

Minimum Qualifications :

  • Minimum of one two years of patient registration experience in a medical office or healthcare setting
  • Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems
  • HSD / GED

Preferred :

  • Bilingual (English / Spanish) strongly preferred.
  • Previous experience in collecting money is preferred.

    • Essential Functions :

  • Promptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival
  • Instructs patients in completion of medical history and patient information forms and makes any necessary corrections to the patient's account.
  • Obtains accurate, complete demographic and insurance information and financial contract / consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Ensure all required authorizations and / or referrals are attached to the appointment for that DOS.
  • Responsible for identifying and collecting co-payments, co-insurances, and past-due account balances.
  • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance / benefits questions to Site Billing Specialist.
  • Evaluates patient financial status and establishes payment plans based upon authority levels.
  • Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians, and / or supervisors of network insurance coverage issues that may result in coverage reduction.
  • Scans all new or updated patient information into the computer (including photo ID, insurance cards, referrals, and patient paperwork).
  • Schedules follow-up appointments, reviews patient's insurance coverage and notifies patient if service requires an authorization or referral, and sends the request to PCP.
  • Maintains general knowledge of insurance plans accepted by HOPCo.
  • Communicates with the patients in the lobby if the physician or provider is running behind schedule.
  • Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of the cash drawer and closing batch.
  • Maintains strictest patient confidentiality.
  • Maintains a clean and organized front office workspace.
  • Follows established Front Office SOP's.
  • The job holder must demonstrate current competencies for the job position including a general understanding of insurance requirements.

    • About Us :

    The Center for Orthopedic Research and Education , We don't mean to brag but did you know The CORE Institute has been ranked by Ranking Arizona : The Best of Arizona Businesses!?

  • #1 for Orthopedic Practices
  • #1 for Healthiest Healthcare Employers
  • #3 for Best Healthcare Workplace Culture
  • Winner in Best Places to Work

    • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    [job_alerts.create_a_job]

    Front Office Representative • Mesa, AZ, US

    [internal_linking.related_jobs]
    Licensed Hair Stylist - Fountain Hills Plaza

    Licensed Hair Stylist - Fountain Hills Plaza

    Great Clips • FOUNTAIN HILLS, Arizona, United States
    [job_card.full_time] +1
    Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Bri...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Fountain Hills, AZ, US
    [job_card.full_time]
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Online Study Participant (Hiring Immediately)

    Flexible Online Study Participant (Hiring Immediately)

    Maxion Research • Fountain Hills, Arizona, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Fountain Hills, Arizona
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Retention Representative

    Customer Retention Representative

    EchoStar • CASA GRANDE, Arizona, United States
    [job_card.full_time]
    Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decis...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    HR Manager- West Valley!

    HR Manager- West Valley!

    Vaco by Highspring • Rio Verde, Arizona, United States
    [job_card.permanent]
    Vaco Phoenix is seeking an experienced HR Manager for a prestigious client based in West Phoenix! This role will involve managing one HR Generalist and focusing on key HR functions including employ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Outside Sales Representative - Temporary Containment Wall

    Outside Sales Representative - Temporary Containment Wall

    Sunbelt Rentals • Gilbert, AZ, United States
    [job_card.full_time]
    Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Medical Front Office Receptionist

    Medical Front Office Receptionist

    RadNet • Apache Junction, AZ, US
    [job_card.full_time]
    Patient Service Representative.Artificial Intelligence; Advanced Technology; The very best in patient care.With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Associate

    Front Desk Associate

    My Place Hotels • Mesa, AZ, USA
    [job_card.part_time]
    [filters_job_card.quick_apply]
    Now Hiring : Part-Time Front Desk Associate.My Place Hotel - Mesa, AZ (1555 S.PM - 11 : 00 PM, or 11pm-7am | 3-4 Days / Week | Weekends Required. Are you ready to join a team dedicated to delivering exce...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Front Desk Clerk

    Front Desk Clerk

    Equity LifeStyle Properties • Apache Junction, AZ, US
    [job_card.full_time]
    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!. ELS is hiring for the position of Front Desk Clerk in Ap...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Office Coordinator Float

    Front Office Coordinator Float

    Advanced Spine and Pain • Gilbert, Arizona, USA
    [job_card.full_time]
    The Front Office Coordinator is responsible for maintaining a high level of customer service while assuming responsibility for the efficient productive and professional operation of the front offic...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Clerk- Candlewood Mesa Arizona

    Front Desk Clerk- Candlewood Mesa Arizona

    Hotel Equities • Mesa, AZ, United States
    [job_card.full_time]
    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Candlewood Suites, Mesa Arizona. Responds in a professional and co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk

    Front Desk

    Altitude Trampoline Park • Gilbert, Arizona, United States, 85234
    [job_card.full_time]
    As a member of Altitude’s front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat welcome up...[show_more]
    [last_updated.last_updated_30]
    Primary Special Education Teacher

    Primary Special Education Teacher

    Zen Educate • Rio Verde, Arizona, USA
    [job_card.full_time]
    Get Set for the 2025-2026 School Year!.Step into full-time paraprofessional and classroom aide roles and support students with special needs in real classroom settings. You'll grow your skills, gain...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Dentist – DDS / DMD

    Dentist – DDS / DMD

    Aspen Dental • Casa Grande, Arizona, United States
    [job_card.full_time]
    This opening is a lead dentist role, Managing Clinical Director.Dental Service Organization (DSO).Let us handle your business and administrative tasks, so you can focus on what you do best : providi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Remote First-Line Supervisors of Office and Administrative Support Workers - AI Trainer ($80-$120 per hour)

    Mercor • Casa Grande, Arizona, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •First-Line Supervisors of Office and Administrative Support Workers • • to support a leading AI lab in advancing research and infrastructure for next-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Representative and Front Desk

    Sales Representative and Front Desk

    Pure Barre • San Tan Valley, AZ, US
    [job_card.full_time]
    Pure Barre is more than just a workout; it's a way of life.We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent.If you've got wh...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Office Assistant

    Front Office Assistant

    Adelante Health Care • Mesa, AZ, United States
    [job_card.full_time]
    POSITION SUMMARY The Front Office Assistant position provides direct customer service to patients.Duties include but are not limited to check-In and check-out of patients via EPM, verifies insuran...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]