Director, Member Programs and Experience (Houston)

THE LOCATION

Houston, Texas or Dubai, UAE (hybrid)

THE ORGANIZATION

Solutions. People. Energy. These three words define how we work together to create impact. Our members gain access to premier programs, content, and events designed to accelerate professional growth and career development, while fostering a strong network and sense of community. SPE employees are proud to contribute to a community thats making a difference globally!

From our beginning in the early 1900s, SPE has grown to nearly 132,000 members in 146 countries. SPE is a 501(c)(3) not-for-profit organization with operations around the world. SPE maintains offices in Calgary, Dallas, Dubai, Houston, and Kuala Lumpur.

Visit our website for more information about life as an employee with SPE : https : / / www.spe.org / en / spe-life /

THE OPPORTUNITY

The Director, Member Programs and Experience is responsible for leading SPEs global member engagement initiatives, volunteer support, and customer experience functions. This role provides strategic direction and operational oversight for programs that enhance the value of SPE membership, strengthen connections across SPEs diverse communities, and ensure excellent service delivery to members and volunteer leadership worldwide. The Director manages a portfolio of global and regional programs and directs the customer service team to deliver consistent and high-quality member experiences. The position requires collaboration across departments to align programs with SPEs mission, value proposition, budget priorities, and growth strategies.

At SPE, you can expect to enjoy a good work / life balance with the ability to work in the office on occasion while being able to work remotely for the balance. You will also have the flexibility to choose a schedule that allows you to have long weekends with every other Friday off. With your qualifications, you may be on the path to an exciting new career serving the oil and gas industry professionals.

THE IMPACT YOU WILL MAKE IN THIS ROLE

Strategic Leadership

• Manage, mentor, and develop a global team responsible for member programs, volunteer engagement, regional activities, and customer service fostering a collaborative, inclusive, and high-performance culture across staff and regions.
• Align member programs and services with SPEs strategic plan and other Board priorities serving as the staff liaison for assigned Board committees.
• Develop, implement and execute strategies to strengthen member engagement and satisfaction that are effective across diverse global regions and cultures.
• Collaborate with cross-functional teams with proven ability to inspire, mentor, and lead diverse teams, fostering collaboration, accountability, and a shared commitment to organizational goals.
• D emonstrated leadership in setting priorities, managing significant budgets, and leveraging data-driven insights for strategic and operational decisions.

Program Management

Member and Volunteer Engagement

Customer Service And Experience

YOUR SKILLS AND EXPERTISE

Education & Experience

Preferred Qualifications & Specialized Knowledge

Additional Attributes For Success In This Role

BENEFITS AND PERKS

The following benefits apply to U.S. employees and similar benefits may apply to global offices.

To avoid delays in considering your application, please complete all questions within the application including your expected salary range for this role.

Society of Petroleum Engineers is an Equal Opportunity Employer

We welcome diversity in our workforce and encourage all qualified applicants to apply.