A company is looking for a Customer Support Engineer (CSE) who is passionate about real-time communication and AI.
Key Responsibilities
Provide technical support to developers integrating Agora SDKs and services
Engage with local developer communities and organize events focused on real-time communication and AI solutions
Act as a technical advocate by analyzing issues and providing feedback to internal teams
Required Qualifications
Strong interest in Large Language Models and modern AI application development
Solid understanding of networking fundamentals (TCP / UDP, NAT, firewall)
Experience with at least one platform : iOS, Android, Web, or backend technologies
Ability to read logs and debug SDK / API integrations
Experience in Developer Support, Solutions Engineering, or Developer Advocacy is a plus
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