Project Manager - Engineering

The Project Manager - Engineering coordinates complex internal technical initiatives that require collaboration between Lightspeed engineering teams, internal stakeholders and external partners. This role ensures seamless execution of projects involving third-party integrations, vendor partnerships, and cross-functional internal stakeholders.

This is a hybrid position that works in the office 2 days per week.

What you'll do:

Project Coordination & Execution

• Lead internal technical projects from initiation through delivery, coordinating between engineering squads, product teams, QA, and external vendors
• Manage project timelines, dependencies, and risks across multiple concurrent initiatives involving third-party integrations and internal platform development
• Facilitate planning sessions, sprint coordination, and quarterly roadmap alignment for projects spanning multiple teams
• Track and communicate project status, blockers, and critical path items to technical and business stakeholders

Stakeholder Management

• Serve as primary liaison between internal engineering teams and third-party vendors/partners for technical integration projects
• Translate technical requirements and constraints for non-technical stakeholders and business requirements for engineering teams
• Coordinate with Product Owners, Engineering Leads, and QA to ensure alignment on project scope, timelines, and deliverables
• Manage vendor relationships and escalations, ensuring SLAs and delivery commitments are met

Technical Coordination

• Understand technical architecture, APIs, and integration patterns sufficiently to identify dependencies and potential issues
• Coordinate technical planning activities including architecture reviews, infrastructure provisioning, and deployment strategies
• Work with Cloud Engineering and DevOps teams to ensure infrastructure readiness for project launches
• Track technical debt and quality metrics related to project deliverables

Process & Documentation

• Maintain comprehensive project documentation including technical specifications, integration guides, and runbooks
• Update project tracking systems (Jira, Confluence) with current status, risks, and action items
• Prepare executive summaries and reports on project health, budget utilization, and milestone achievement
• Facilitate retrospectives and capture lessons learned to improve future project execution

Quality & Risk Management

• Monitor project quality metrics and coordinate with QA on testing strategies for complex integrations
• Identify and mitigate project risks, developing contingency plans for critical dependencies
• Ensure compliance with security, data privacy, and regulatory requirements for third-party integrations
• Coordinate incident response and post-mortem activities when project-related issues arise in production

What you should have:

• 3-5+ years of technical project management experience, preferably in enterprise software or SaaS environments
• Strong understanding of software development lifecycle, agile methodologies (Scrum), and DevOps practices
• Experience managing projects involving API integrations, cloud infrastructure, and third-party vendor coordination
• Proven ability to manage multiple complex projects simultaneously with competing priorities
• Excellent communication skills with ability to bridge technical and business conversations
• Experience with project management and collaboration tools (Jira, Confluence, MS Project, Slack)
• PMP, CSM, or similar project management certification preferred
• Technical background or experience working closely with engineering teams strongly preferred

Preferred Qualifications:

• PMP Certification
• Accounting Degree or Equivalent Experience