Product Specialist Advisor

Product Specialist Advisor

Camping World is seeking a Product Specialist Advisor for our growing team. A Product Specialist Advisor works directly with customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Product Specialist is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

What You'll Do :

Daily interaction with customers to promote specialized product needs and installations

Review each job for proper sizing, colors, placement, and prior to scheduling job for installation

Maintain and update prepayment logs and keep customers apprised of work progress

Schedule installation appointments with designated service staff members

Monitor daily parts traffic and receive parts for installations

Inspect vehicle to ensure proper parts are ordered

Provide excellent overall customer service

Maintain a safe and clean work area for customers and coworkers

May cross train to perform other duties as necessary

What You'll Need to Have for the Role :

High School diploma or GED equivalent preferred

At least one year of sales experience is preferred

At least one year of previous RV or camping product is preferred but not required

Ability to work daily on a computer and perform internet searches as needed

Excellent organization and follow up skills are required

Knowledge of Service Department procedures and policies is preferred

A valid driver's license may be required

May lift up to 25 lbs and / or move up to 50 lbs. with assistive devices

Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated.

Pay Range : $14.00-$16.53 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage!

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.