Client Services Manager

A company is looking for a Client Services Manager - US.

Key Responsibilities

Manage client relationships, ensuring successful onboarding and ongoing service delivery

Oversee employee onboarding and offboarding processes, maintaining compliance and service quality

Bridge communication between clients and internal teams, preparing performance reports and identifying areas for improvement

Required Qualifications

Experience in client relationship management or a similar role

Knowledge of Employee Onboarding and Offboarding processes

Ability to implement and monitor Service Level Agreements (SLAs)

Experience in preparing and presenting performance reports

Understanding of industry trends and regulatory changes affecting clients