Medical Assistant Non-Certified- Cardiology

Certified Medical Assistant

The Certified Medical Assistant provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps while delivering excellent customer service to the patients, families and other care providers, focusing on patient-centered care.

Primary Accountabilities :

• Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. Performs clinical intake to include vital signs, medical history, surgical history, social history, and verification of patient's current medications.
• Prepares and administers medications as ordered by provider utilizing the "6 Rights" of Medication Administration, to include documentation and coding. Controlled substances, insulin and allergy doses must be checked by a Licensed Practical Nurse (LPN), Registered Nurse (RN) or Licensed Practitioner.
• Assists in stocking and orders supplies as well as maintains equipment and coordinates medical supply ordering with site manager.
• Prepares patients for examination and have pre-work available for provider as directed, to include notes, diagnostic test results and imaging.
• Prepares and performs point of care testing and / or specimen collection as directed by provider.
• Tracks and communicates to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or Electronic Medical Record (EMR) buckets. Communicates to Licensed Practitioners on abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation.
• Follows safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given. Complete and document adverse events, infection control and quality control measures as required. Complies with office policy and procedure, Occupational Health and Safety Administration (OSHA) Standards and Health Insurance Portability and Accountability Act (HIPAA) Privacy Regulations as Deliver excellent customer service to the patients / families and other care providers.
• Maintains patient flow after check ins and discuss' patient flow with Licensed Practitioner according to urgency and daily patient load.
• Occasionally provides coverage in other areas of Hospital Division or office to support other departmental needs including patient registration, payment collections, patient checkout and appointment scheduling.
• Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.
• Answers internal and external customer phone calls and direct messages to the appropriate individuals. Ensures all documentation is complete and documented in the Electronic Medical Record. Act as a liaison between support services and other clinical divisions.
• Provides customer follow up and education to ensure customer's participation in their care and showing respect for their needs. Adjust communications to meet the customer's needs, expectations, age, culture, and individual differences.

Work Experience :

Minimum Qualifications :

Preferred Qualifications :

Physical Requirements :

About Health First :

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.